Loss Prevention Customer Service Associate
Company: Homegoods
Location: Louisville
Posted on: April 28, 2024
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Job Description:
Style is never in short supply at our more than 500 HomeGoods
stores and we are constantly on a mission to provide the little
surprises and extra touches that make a house feel like home. Same
with working here. Our environment is ever-changing, yet always
encouraging. Every shift is a new opportunity to Discover
Different.Posting Notes: HomeGoods Store 0557 -- 4201 Towne Center
Drive -- Louisville -- KY -- 40241Opportunity: Contribute To The
Growth Of Your CareerSupports a positive customer shopping
experience and maintains a strong store partnership with store
teams and Loss Prevention. Understands operational procedures and
deters acts of dishonesty within established customer service
guidelines.Provides timely, courteous and knowledgeable service to
customersEngages customers, providing support and creating a
positive shopping environmentProvides an effective deterrent to
theft through customer engagement and a professional and
knowledgeable presenceObserves accurate checkout procedures for
customers and AssociatesCommunicates shrink-related concerns to
Store Management and Loss PreventionMaintains an effective
partnership with Store Management and Loss Prevention to accomplish
work assignments and overall goals and objectives.Coordinates and
completes shrink-related activities in partnership with Store
ManagementSupports and participates in store shrink reduction goals
and programsPromotes a culture of honesty and integrity; maintains
confidentialityEncourages Associate use of shrink reduction
resourcesPromotes safety awareness and supports maintenance of a
safe environmentFollows through on commitments; accomplishes goals
with minimum supervisionAdheres to all labor laws, policies, and
proceduresPerforms other duties as assignedWho We Are Looking For:
You!Excellent communication skills and good judgmentAbility to
respond appropriately to changes in direction or unexpected
situationsStandout colleague, working effectively with peers and
supervisors to accomplish tasksAble to work a flexible schedule to
support business needs0-2 years retail or security
experienceBenefits include: Associate discount; EAP; smoking
cessation; bereavement; 401(k) Associate contributions; child care
& cell phone discounts; pet & legal insurance; credit union;
referral bonuses. Those who meet service or hours requirements are
also eligible for: 401(k) match; medical/dental/vision; HSA; health
care FSA; life insurance; short/long term disability; paid parental
leave; paid holidays/vacation/sick; auto/home insurance discounts;
scholarship program; adoption assistance. All benefits are provided
in accordance with and subject to the terms of the applicable plan
or program and may change from time to time. Contact your TJX
representative for more information.This position has a starting
pay range of $12.00 to $16.75 per hour.Actual starting pay is
determined by a number of factors, including relevant skills,
qualifications, and experience.At HomeGoods, we embrace the unknown
- with new products, new challenges and new ways to make a house a
home. Our products add little, special touches to customers' lives
and our people do the same for each other. Everyone supports each
other to Discover Different - here and throughout the entire TJX
family, which includes TJ Maxx, Marshalls, Sierra, and
Homesense.Discover Different means we embrace each others
differences and unique perspectives. We consider all applicants for
employment without regard to race, color, religion, gender, sexual
orientation, national origin, age, disability, gender identity and
expression, marital or military status. We also provide reasonable
accommodations to qualified individuals with disabilities in
accordance with the Americans with Disabilities Act and applicable
state and local law. Posting Notes: HomeGoods Store 0557 -- 4201
Towne Center Drive -- Louisville -- KY -- 40241by Jobble
Keywords: Homegoods, Louisville , Loss Prevention Customer Service Associate, Professions , Louisville, Kentucky
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