PT Dispatch Supervisor
Company: United Parcel Service
Location: Simpsonville
Posted on: November 26, 2022
Job Description:
Position Part Time Dispatch Supervisor Overview The role of the
part time dispatch supervisor is to assist the package dispatch
supervisor (PDS). This assistance is comprised of dispatch analysis
work and performing daily routine tasks that support the dispatch
and preload team. The position reports directly to the package
dispatch supervisor and is responsible for analysis of the dispatch
plan and identifying areas of opportunities. Additional
responsibilities include report publication and service
audits.Responsibilities 1. Start work routine2. Import historical
information into DPS3. Not in System (NIS) previous day's
resolution4. Analyze previous day's dispatch using dispatch tools
and reports5. Data correction status check6. Publication and
distribution of DMS and PAS Toolbox reports7. Publication and
distribution of CRS reports8. Missed package research and
resolution9. Update PWOR10. Utilize EPD to perform Add/Cuts prior
to the start of the preload operation Responsibilities/Details 1.
Start work routine
Verify DIAD download has
completedPrint (DCS) air exception report and highlight service
failures created by preloadDistribute report 2. Not in System (NIS)
previous day's resolution
PrintNISreport from DMSResolve all
packages on reportMake necessary changes to DPS (territory and
services)Communicate changes to PDS 3. Analyze previous dispatch
plan and execution using dispatch tools and reports
Utilizing mapping tools, DPS and
Driver MappingPlot previous GD2 data; compare actual dispatch to
planned dispatch.Identify opportunities and communicate to
PDSMaintain a loop analysis add a line to ensure periodic analysis
of all loopsUtilize available reports from the PFT website 4. Data
Correction status check
Check on data correction statusAll
records in queue will be completed prior to sortAssist as needed,
depending on volume fluctuations5. Publication and distribution of
DMS and PAS Toolbox reports
PrintHighlight exceptionsDistribution
6. Publication of CRS reports
PrintHighlight exceptionsDistribution
7. Missed package research and resolution
Using PAS Toolbox "Missed Package
Report" and missed packages left from PM operation research and
identify root cause of all service failures. Work with part time
data supervisor to resolve "unknown" service issues in DPS and
AMS.Service ProviderLoaderData AcquisitionScan, Print and ApplyData
CorrectionsFlipsAmbiguous matchesCustomer – EPD
inaccuracyCommunicate and distribute recap of service issuesUpdate
DPS has needed 11. Complete automated controlled dispatch audit -
one a month 12. Update PWOR 13. Utilize EPD to perform Add/Cuts
prior to start of preload operation Core Competencies
Organizational Skills – Able to
manage time, processes, and achieve results throughout the
operation.Analytical Skills – Able to identify potential
opportunities.Technology Skills – Knowledge of all center systems
will aide in the success of the overall analysis, planning and
execution effectiveness. Experience/Training Completion of the OMS
Training & Development Program including:Dispatch Planning System
and UDC knowledgeControlled Dispatch andLoopPrinciplesEducation
Preferably attending schoolCritical Skills AnalyticalCustomer
FocusDecision-makingInformingInitiativeIntegrityPlanning and
OrganizationCritical System Skills Key entry skillsMS Office,
ExcelPackage flow technologiesDPS/DMS/EDD/UDC/AMSCenter
systemsPTE/DCS/CRS/PKG/SPARCSDispatch ToolsDPS and Driver
Mapping
UPS is an equal opportunity employer. UPS does not discriminate on
the basis of race/color/religion/sex/national
origin/veteran/disability/age/sexual orientation/gender identity or
any other characteristic protected by law We welcome those with
experience in jobs such as Retail Sales Representative, Billing,
Cost, and Rate Clerk, and Accountant and others in the Accounting
and Finance to apply.
Keywords: United Parcel Service, Louisville , PT Dispatch Supervisor, Accounting, Auditing , Simpsonville, Kentucky
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