Clerical Assistant

Company: State of Indiana
Location: Madison
Posted on: November 23, 2021

Job Description:

Work for Indiana Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana's communities every day. At the State of Indiana, we don't just talk about diversity and inclusion - Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population. We are proud to be an equal opportunity employer. About the Indiana Department of Correction (IDOC): We promote public safety by providing meaningful, effective opportunities for successful re-entry. As the model of best correctional practices, we strive to return productive citizens to our communities and inspire a culture of accountability, integrity and professionalism. Salary Information: This position traditionally begins at $25,766.00 annually. About the Job: The Clerical Assistant provides technical support functions within a state agency and works with a high degree of independence requiring technical knowledge of agency rules, regulations and general services. A Day in the Life: The essential functions of this roles are as follows: * Coordinates the work activities of administrative and support services such as preparing correspondence, maintaining reference and resource materials and updating files, forms and reports: * Prepares a variety of periodic statistical, informational and/or work activity reports; * Maintains complete forms, filing, processing and accuracy control system through the distribution of work activities to lower-level clerical staff, through the maintenance of special records and through on going contacts with other agencies and departments; * Ensures completion of appropriate application or eligibility forms for services, monitoring validity of information submitted, concurrence with regulations and inclusion of proper signatures which vary depending upon circumstances; * Answers questions and provides technical information to the public and to other agencies regarding special regulations or methods of solving problems; * Receives a variety of correspondence, eligibility forms and/or informational inquiries, prepares responses to same or determines appropriate procedures to gather information or process forms; * Maintains confidentiality of resource information following agency policy and legal constraints; * Maintains a variety of control data for which ongoing updates and tabulations are necessary; * Trains and coordinates work of lower-level clerical staff; The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time. What You'll Need for Success: * Specialized knowledge of the procedures involved in applying policies, programs and activities of the department as well as working knowledge of other related agency programs and other departments within same agency; * Specialized knowledge of available records and resource material and an ability to trace required information; * Practical knowledge of office organization, accepted clerical procedures and management of bookkeeping or record keeping system; * Specialized knowledge of rules and regulations affecting the work; * Basic knowledge of computer procedures; * Ability to compose technically accurate correspondence and reports using correct grammar, spelling and punctuation; * Ability to work independently in solving problems, ensuring compliance with regulations, ensuring smooth work flow and generating required work as appropriate; * Ability to work under pressure and to practice diplomacy, tact and courtesy; * Ability to attend to detail and maintain accuracy and confidentiality; * Ability to read resource material, extract appropriate information and apply as needed. Supervisory Responsibilities/Direct Reports: This role may serve as a team lead for an assigned work group. Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefit package for full-time employees which includes: * Three (3) medical plan options (including RX coverage) and vision/dental coverages * Wellness program (offers premiums discount for the medical plan) * Health savings account (includes bi-weekly state contribution) * Deferred compensation account (similar to 401k plan) with employer match * Two (2) fully-funded pension plan options * Group life insurance * Employee assistance program that allows for covered behavioral health visits * Paid vacation, personal and sick time off * Competitive leave policies covering a variety of employee needs * 12 company paid holidays, 14 on election years * Qualified employer for the Public Service Loan Forgiveness Program * New Parent Leave * Free Parking * Free LinkedIn Learning Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer. Current Employee? Click here to apply.

Keywords: State of Indiana, Louisville , Clerical Assistant, Administration, Clerical , Madison, Kentucky