Physical Therapy Office Specialist

Company: Concentra
Location: Louisville
Posted on: September 12, 2023

Job Description:

Overview:
Physical Therapy Office SpecialistShift: M-F 10:30am - 7pm--Please be advised, if you are viewing this position on Indeed, that the salary rate/range set forth herein was provided by Indeed. Concentra's market specific rate/range will be provided during the interview process.JOB SUMMARY:--Performs a variety of tasks in a clinic setting to enable Therapists to advise and treat patients in accordance with Concentra policies, practices and procedures.----

Responsibilities:
MAJOR DUTIES & RESPONSIBILITIES:

• Reviews initial referral request for therapy services.
• Reviews PT Authorization Guidelines and Protocol notes.
• Contacts appropriate payer (employer/insurance carrier) to obtain authorization for requested--therapy services.
• Submits required documentation to payer to assist in authorization process.
• Notifies the patient of scheduled therapy appointment(s)
• Documents all appropriate information per Policy and Procedure.
• Communicates referral status and/or non-standard issues to the referring CMCProvider, Center Therapy Director, CSS Manager and other involved parties.
• Communicates with center staff as necessary.
• Submits appropriate reports to CSS Manager/Area Therapy Director.
• Occusource-Check in therapy
• Check out - therapy
• Schedule
• Charge out therapy
• Escorts patients and coordinate flow
• Pulls medical records and process charts
• Calls no shows
• Maintains authorization process/logs
• Tracks Plan of Care--Patient Care/Dept. maintenance: (increase therapist efficiency)
  • Walk patients from therapy to the exam room and write the appropriate information on the provider board.
  • Print transcriptions and reports for Center Therapy Director
  • Call for authorization and document on correct form. If after 3 attempts, is unsuccessful in obtaining authorization, contact employer and notify Medical Director and Center Therapy Director.
  • Call patients daily to remind them of their appointment for the next day and fill out appropriate log.
  • Call patients who have missed their appointment and document in the patient chart the reason for the missed appointment.
  • Wash/Fold therapy linens.
  • Wipe down treatment tables.
  • Refill ultra sound bottles.
  • Check temperature of hydro collator / paraffin bath and record in daily log.
  • Performs HPEsWeekly:
    • Maintain inventory of therapy supplies and printed forms.
    • Discard electrodes of discharged patients.
    • Put together packets for Group Health Marketing.Monthly
      • Fill/change water as needed in hot pack collator.
      • Maintain inventory Fill/change water as needed in hot pack collator.
      • Defrost cold pack collator.
      • Performs department cleaning
      • Completes Essential Functions inventory form
      • Assists with patient set up/take down
      • Supervises exercise programs
      • Performs other duties as assigned.WORKING CONDITIONS:
        • Office environment
        • This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.
          
          Qualifications:
          EDUCATION/CREDENTIALS:
          • High school diploma or GED---
            
            Additional Data:
            BENEFITS SUMMARY:
            • 401(k) with Employer Match
            • Medical/Vision/Prescription/Dental Plans
            • Life Insurance/Disability
            • Paid Time Off
            • Colleague Referral Bonus Program--------If you're looking for an organization that cares for your growth and well-being as much it does its patients, consider Concentra.--This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.--Concentra is an Equal Opportunity Employer,--including disability/veterans--

Keywords: Concentra, Louisville , Physical Therapy Office Specialist, Administration, Clerical , Louisville, Kentucky