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Marketing Assistant - Customer Support

Company: 99
Location: Louisville
Posted on: November 23, 2021

Job Description:

We are seeking a Marketing Assistant - Customer Support Representative to join our team! You will be asset in streamlining the customer experience. This individual will be internal in providing knowledge in care for our customers and be an extension of our clients. We pride our business on the employees that we have and their ability to use excellent customer relations to catapult our business to the top.

Every client our firm serves comes to us with a unique vision for success. Whether we're working with a small start-up or a global giant, we know how to tailor and scale our outreach to fit their needs. Our Event Assistant works side by side with our Promotion Management Team to execute promotional strategies on behalf of our clients. Individuals in this role are expected to:

Responsibilities:
Provide information about the products and services

Troubleshoot and resolve event issues and concerns

Provide customer support and handling customer inquiries

Document and update customer records based on interactions

Generating quotes, processing payments & reporting claims

Provide customer support and handling customer inquiries

Develop and maintain a knowledge base of the evolving product and services offerings

Conducting policy reviews and providing details on updates

Providing excellent client service

Relationship building with new and existing clients

Job Requirements:

Excellent Communication/interpersonal skills
Confident, self-starter who works well independently
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Good organizational skills
Must have ability to multitask

99resumes@resumesubmission.net

Apply if you have the following experience: entry level sales, customer service, manager, marketing, sales, hospitality, management,business development, business,advertising, human resources, outside sales, customer service, full-time, salesman, communications, training, c ommunications, sales and marketing, sales marketing, market research, sales and marketing, sales management, management, sales manager, business development

Keywords: 99, Louisville , Marketing Assistant - Customer Support, Advertising , Louisville, Kentucky

Click here to apply!

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