Service Writer
Company: Rudd Equipment Company
Location: Louisville
Posted on: March 21, 2023
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Job Description:
Summary We are seeking a reliable Service Writer to be
responsible for assuring the proper and timely billing of customer
and warranty work orders, preparing shipping and receiving
documents, assuring the security of designated facilities, and
assuring compliance with all administrative policies and safety
standards. QualificationsTo perform this job successfully, an
individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of
the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions. Essential Duties and
Responsibilities Prepare all work orders for invoicing and proper
descriptions to customer and/or warranty billingPrepare shipping
and receiving documents for equipment movementsPrepare warranty
documents for delivery to customer via PSR.Communicate with other
branches by telephone and correspondence regarding scheduling and
reporting of machinery movements and preparation. Assist the branch
service manager in special projects and perform other duties as
deemed necessary by branch or corporate management. Performs all
duties and responsibilities in a timely and effective manner in
accordance with established company policies to achieve the overall
objectives of this position.Fosters a cooperative and harmonious
working climate conducive to maximum employee morale and
productivity. Consistently and constructively projects the quality
philosophy and vision of the company.Perform other duties as deemed
necessary by branch or corporate management. Education and/or
ExperienceH.S. Diploma requiredMinimum of two years of experience
in the construction and mining equipment industry. Experience shall
be in product support, i.e., parts, technical or supervisory.
Communication SkillsAbility to read, analyze and interpret
professional journals, technical procedures, or governmental
regulations. Ability to write reports, business correspondence, and
procedure manuals. Can effectively present information and respond
to questions from managers, employees, and customers. Computer
SkillsFamiliar with MS Office Operating Systems: Excel, Word
Experience with Lawson Operating System is a plus Physical
DemandsWhile performing the duties of this position the employee
will be required to utilize the computer screen and keyboard,
telephone. Must be able to lift 40 lbs., bend, lift and pull
equipment, tools, and parts. Work EnvironmentGeneral office
environment. Position Type and Expected Hours of WorkThis is
position is classified as full-time.Normal Days of work are Monday
through Friday. Overtime may be required on occasion as needed.
Other DutiesThis job description is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the personnel for this job.
Duties, responsibilities, and activities may change at any time.
EEO/AAP StatementRudd Equipment Company, Inc. is an Equal
Opportunity/Affirmative Action employer. It is our policy not to
discriminate against any Incumbent or Applicant. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, or status as a qualified individual with a
disability or Vietnam era or other protected veteran. To achieve
our goal of equal opportunity, we maintain an Affirmative Action
Program through which we take good faith efforts to recruit, hire,
and advance in the employment of qualified minorities, women,
persons with disabilities, Vietnam-era veterans, and other
protected veterans. PI206345827
Keywords: Rudd Equipment Company, Louisville , Service Writer, Advertising , Louisville, Kentucky
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