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Account Manager - Healthcare IT

Company: WalkerHealthcareIT
Location: Louisville
Posted on: January 16, 2022

Job Description:

Join our team as we pursue an exciting ground floor opportunity as the chosen Technology Services partner for a leading Fortune 500 Company!

WalkerHealthcareIT, a certified MBE / WBE focused exclusively on delivering healthcare solutions to Payer and Provider clients, is seeking an experienced, Louisville-based Healthcare IT Account Manager to support several of our existing healthcare clients and provide new account development within Healthcare Solutions. This position will partner closely with the Executive Director, Client Services and Account Management team, working effectively in a collaborative environment toward strategic organizational goals.

The Account Manager is responsible to ensure client and contract employee needs are understood and met by each department within our company. This includes handling all client and employee inquiries, working to find solutions to client opportunities and any issues, and managing our internal response to ensure clients and employees are experiencing a positive relationship with WalkerHealthcareIT.

Our competitive Salary-Plus-Commission compensation plan allows you to earn a six-figure income. At WalkerHealthcareIT, we are dedicated to the success of our team, and we provide the best technology, tools and training you need to be successful.

What you will do:

Act as a primary point of contact on assigned client accounts, representing WalkerHealthcareIT Technology Healthcare Consulting Services
Build and strengthen client relationships to achieve long-term partnerships
Work collaboratively with our Recruiting and Delivery Teams to ensure client expectations are being met
Partner with our client's Corporate Procurement Office to manage New Requirements, Purchase Orders, SOW's, and MSA's
Meet regularly with clients to understand their needs and discuss alignment of our services
Provide insight into innovation opportunities to improve our client's delivery and lower their costs
Understand client's upcoming project needs and ensure our internal readiness to support them
Develop new leads within client accounts
Manage employee retention, performance, and renewals.
Manage day-to-day existing account requirements including:
Understanding and communicating the client's needs to the Account Team
Keeping the client informed of key information that may be critical to their success
Monitoring candidate submissions; ensuring accuracy and timeliness of recruiting response
Assisting in interview logistics, preparation and follow up
Monitoring account performance to ensure we are exceeding client expectations, including timely starts
Ensuring compliance with Client MSA, performance reporting and onboarding

What we are seeking:
Bachelor's degree or higher (preferred)
Minimum 3 years of relevant professional experience, previous Account Management or Sales experience in IT Technology Services (required)
Proven track record of meeting or exceeding quotas and receiving positive customer feedback
Experience supporting large IT or Healthcare Client Accounts related to Services
Strong negotiation skills
Extremely detail oriented
Strong aptitude for new technology
Ability to multitask and thrive in goal-oriented environment
Excellent written and oral communications skills
Willingness to learn the business from the industry leaders at WalkerHealthcareIT

What you'll receive in return :

As part of the WalkerHealthcareIT family, you'll enjoy excellent compensation and a comprehensive benefits package that includes generous PTO, retirement, Medical, Dental, Vision, Life and Disability Insurance, and much more. You will also experience exciting opportunities for professional and personal growth and recognition.

About Us:
Founded in 2007, WalkerHealthcareIT, strives to be the preeminent Healthcare IT Consulting firm in the United States. With a history of delivering exceptional results to Healthcare Payers and Providers, including Hospital and Healthcare Systems nationwide, we consistently exceed the expectations of those we serve. Our consultants deliver industry specific expertise by assisting our Clients navigate the challenges associated with the transformational shift toward a more data-driven, personalized, patient-centric healthcare system.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.

Keywords: WalkerHealthcareIT, Louisville , Account Manager - Healthcare IT, Executive , Louisville, Kentucky

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