State Eligibility Manager
Company: State of Indiana
Location: Madison
Posted on: June 25, 2022
|
|
Job Description:
Work for IndianaGrow your career with the State of Indiana! With
more than 50 executive branch agencies, the State of Indiana is a
diverse workforce offering employees stimulating and challenging
projects across a broad scope of career opportunities. As a State
of Indiana employee, you impact the well-being of Indiana's
communities every day.At the State of Indiana, we don't just talk
about diversity and inclusion - Our goal is to create a welcoming,
accessible, and equitable workplace, with a workforce that is
representative of the State of Indiana population. As a proud equal
opportunity employer, reasonable accommodations may be available to
enable individuals with disabilities to interview and to perform
the essential functions of a role.About the Family & Social
Services Administration:The Division of Family Resources (DFR)
within the Family and Social Services Administration (FSSA) is
responsible for establishing eligibility for Medicaid, Supplemental
Nutrition Assistance Program and Temporary Assistance for Needy
Families benefits. The division also manages the timely and
accurate delivery of SNAP and TANF benefits. DFR also provides
employment and training services to some SNAP and TANF recipients.
The division's overarching focus is the support and preservation of
families by emphasizing self-sufficiency and personal
responsibility.Salary: The annual minimum starting salary for this
position is $37,778Next Level benefits at the State of Indiana are
here! Be sure to review our expanded benefit package offerings
below.About the Job:As the State Eligibility Manager, you will be
responsible for directing and supervising State Eligibility
Consultants, and ensuring compliance with state and federal laws,
rules and regulations related to benefit programs. In this
position, you will be reviewing cases for accuracy, monitoring
reports for timeliness, and directing staff workflow to ensure
compliance and appropriate eligibility determinations.A Day in the
Life:The essential functions of this role are as follows: Ensure
that policies, regulations, and operating procedures are followed
by subordinate staff and conducted in a professional and ethical
manner. Supervise and assign an equitable work distribution and to
cover vacant caseloads. Ensure local office scheduling is compliant
with timeframes that produces timeliness. Meet with State and
Contract staff to implement strategies to maximize efficiency in
eligibility processes. Ensure client inquiries are responded to
within the provided timeframe. Recruit, select, onboard, and train
employees to ensure role responsibilities and expectations are
clearly understood while providing opportunities to continue
professional development. Set expectations, measure progress,
provide ongoing feedback, and evaluate the performance of
employees.? Ensure work adheres to quality standards, deadlines,
and proper procedures.The job description is not designed to cover
or contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee. Other duties,
responsibilities and activities may change or be assigned at any
time.What You'll Need for Success:This person must have the
following requirements to be considered for employment: Must have
three (3) years of work experience in counseling; social services;
education; public administration; or accredited college training in
a related field. At least one (1) year of experience must be in an
administrative, managerial, or supervisory capacity. Must have and
maintain a valid driver's license. Thorough knowledge of benefit
processing. Thorough knowledge of the state and federal rules,
regulations and policies governing public assistance programs and
the ability to apply them in the administration of the program.
Thorough knowledge of established social work principles and
theories. Specialized knowledge of the computer eligibility system
and its operation. Working knowledge of the organization of the
agency and of State and Federal agencies dealing with the programs.
Ability to comprehend, analyze, interpret, and correlate very
technical material and made recommendations on implementation in
current programs. Ability to communicate effectively orally and in
writing. Ability to establish and maintain productive working
relationships with supervisory staff of other organizations whose
cooperation is necessary in delivering services to clients. Ability
to use discretion in dealing with all clients, fellow employees,
and subordinate staffs' personal information. Ability to travel.
Ability to delegate work, set clear direction, and manage workflow.
Ability to effectively give feedback, provide guidance or
corrective action, coach, and develop employee
skill-sets.Supervisory Responsibilities/Direct Reports:This role
provides direct supervision for one or more staff members.Benefits
of Employment with the State of Indiana:The State of Indiana offers
a comprehensive benefit package for full-time employees which
includes: Three (3) medical plan options (including RX coverage) as
well as vision and dental plans; Wellness program (offers premium
discount for the medical plan and gift cards); Health savings
account, which includes bi-weekly state contribution; Flexible work
scheduling options, including the potential for hybrid remote work
for employees whose work may be performed outside state facilities;
Deferred compensation 457B account (similar to 401k plan) with
employer match; Two (2) fully-funded pension plan options; A
robust, comprehensive program of leave policies covering a variety
of employee needs, including but not limited to: 150 hours of paid
new parent leave; Up to 15 hours of paid community service leave;
Combined 180 hours of paid vacation, personal, and sick leave time
off; 12 paid holidays, 14 on election years; Education
Reimbursement Program; Group life insurance; Referral Bonus
program; Employee assistance program that allows for covered
behavioral health visits; Qualified employer for the Public Service
Loan Forgiveness Program; Free Parking for most positions; Free
LinkedIn Learning access;Equal Employment Opportunity:The State of
Indiana is an Equal Opportunity EmployerCurrent Employee? Click
here to apply.
Keywords: State of Indiana, Louisville , State Eligibility Manager, Executive , Madison, Kentucky
Click
here to apply!
|