General Manager - Food and Beverage
Company: Sodexo Live!
Location: Louisville
Posted on: January 27, 2023
Job Description:
Job Listing: General Manager - Food & Beverage At Sodexo Live!,
we take pride in crafting exceptional events at the most
prestigious venues on the planet and creating lasting memories for
fans, visitors, guests and team members.Working with Sodexo Live!
is more than a job; it's a chance to be part of something greater.
Here, you'll build a career where 'everyday' is anything but
normal.Our experiences are unique, and so are our people. Bring
your personality, your background and your desire to delight
others. In return, we'll give you all you need to thrive. After
giving it all, you'll return home knowing that you've played your
part in creating a truly unforgettable moment.
- 2022 Forbes Best Employer for Diversity
- 2022 Front Office Sports Best Employers in Sports
- 2022 Disability Equality Index (DEI) Perfect ScoreLocation: We
are seeking an experienced General Manager for the KFC YUM!
Center.Salary Range: $105,000 - $125,000 + Bonus The KFC Yum!
Center has achieved great success since opening in 2010 by
attracting high profile events to Louisville. The arena was ranked
65th worldwide and 32nd in the U.S. in Pollstar Magazine's 2012
year-end Top 200, recognizing arenas for concert and show ticket
sales.The KFC Yum! Center is also the official home of the
University of Louisville men's and women's basketball programs and
women's volleyball program. Aside from being a great concert and
sporting event venue, the arena also has breathtaking spaces to
rent for large or intimate private events varying from weddings to
luncheons.Principal Function:The General Manager is charged with
general oversight and leadership of all food and beverage
operations, and in some cases, merchandising operations. They serve
as the linchpin for communications, support and resource allocation
to optimize unit profitability and meet the day-to-day operating
budget. The General Manager will provide hands-on leadership to
facilitate dining experiences that exceed guest expectations, while
revenue is maximized and expenses are effectively controlled. The
General Manager's highest priorities will be to ensure that Sodexo
Live!'s standards for quality, service, timeliness, safety,
security, sanitation and regulatory compliance are adhered to.The
General Manager will plan and prepare for events and activities
according to anticipated guest attendance and client expectations,
will provide hands-on management and oversight, and will direct and
support post-event activities, reconciliation and reporting. The
General Manager will establish daily priorities and will direct the
on-going activities of department heads in key functional areas
such as administration, culinary production, hospitality,
warehousing, sales, accounting and cash management to ensure that
operations run smoothly, efficiently and in accordance with
client/partner specifications. Essential Responsibilities:
- Oversees the procurement, production, preparation, service and
sale of food and refreshments for all outlets within assigned
units.
- Communicates and promotes Sodexo Live!'s culture and values;
Provides hands-on leadership and direction department heads and
staff.
- Ensures compliance with company standards, client
specifications, contractual obligations, and other legal and
regulatory compliance requirements.
- Manages the financial performance of the venue through
effective control of expenses and through the development, analysis
and implementation of budgets, sales plans and forecasts.
- Participates in the recruitment, selection and training
processes as needed for assigned unit.
- Identifies and responds to client and customer feedback and
assists in escalated situations as necessary.
Qualifications/Skills:
- Bachelor's degree and/or appropriate combination of education
and experience to support on-the-job effectiveness.
- A minimum of 5 years of previous senior leadership experience
within a diverse, contract-managed food and beverage environment,
to include successful management of a large staff and focus on
exceptional client and customer service.
- Demonstrated financial acumen with significant past P&L
responsibility.
- Strong working knowledge of food safety, sanitation, and
general workplace safety standards with knowledge of Health
Department requirements.
- Technologically savvy, with high proficiency in all Microsoft
Office programs.
- Demonstrated success in interfacing with a variety of
organizational functions and divisions to accomplish tasks.
- Proven ability to work effectively with all levels of staff and
management; Ability to promote and participate in team environment
concepts.
- Self starter who can work independently and on several
tasks/projects simultaneously, and who can contribute to functional
areas of the business outside of retail operations.
- Ability to communicate effectively both orally and in
writing.
- Initiative in identifying and resolving problems timely and
effectively. Other Requirements:
- Able to work effectively and safely while subject to wet
floors, temperature extremes and excessive noise; must be able to
lift up to 50 pounds in weight; must be able to maneuver in an
often tightly-quartered environment.Hours may be extended or
irregular to include nights, weekends and holidays.Thank you for
expressing interest in employment with Sodexo Live!. While only
those candidates considered for this position will be contacted,
your resume will remain on file for 90 days.Sodexo Live! is an
equal opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, religion,
color, national origin, sex, age, genetic information, status as a
protected veteran or status as a qualified individual with a
disability, or any other characteristic protected by applicable
Federal, State or Local law.
Keywords: Sodexo Live!, Louisville , General Manager - Food and Beverage, Executive , Louisville, Kentucky
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