Product Management Professional 2
Company: Integrated Resources, Inc
Location: Louisville
Posted on: January 27, 2023
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Job Description:
**LONG TERM ASSIGNMENT WITH OPPORTUNITY TO BE EXTENDED BUT
CANNOT BE GUARANTEED**
LOCATION: WAH, preference is Louisville, KY. Candidate may be
required to travel occasionally to Client facility once
quarterly.
Schedule: Monday-Friday; 8am-5pm (There is also a requirement to
support overnight production turns, averaging 1 time per month)
This product management professional 2 will act as a product owner
for voice products within a Scaled Agile Framework. Working on a
highly visible enterprise wide migration to Genesys.
Primary Responsibilities:
Accountable for the product backlog and prioritization of user
stories with team members
Create business user stories
Practical understanding of SAFe principles and practices
Partners with Scrum Master in supporting Scrum Framework
Shares and decomposes Features into user stories
(non-technical)
Develop a deep understanding of the customer and product needs
Recognized voice of the business to the team
Works closely with Product Manager to represent capabilities and
features at team level
Business requirements are represented in the product backlog
Ensures traceability between requirements to Features to user
stories
Review of test cases aProductst user stories acceptance
criteria
Periodically re-prioritize the Product Backlog based on customer
feedback, market changes and business priority as communicated by
the Product Manager
Formally accepts the user stories once all acceptance criteria are
met and demo-ed
Actively participates in Product Backlog grooming sessions,
retrospectives, defect management and project teams release
planning sessions
Access-able for the team to answer questions, and during Sprint
planning sessions, and Daily Scrum
Owns the continual acceptance criteria for business value story
user stories, which is Demo-ed by the team
Required Qualifications:
Bachelor's Degree or 3 years of additional relevant experience
3 years of experience with Product Owner, Project Management and /
or Business Analysis
Experience driving teams and management to decisions
Experience working with cross functional teams
Experience working with various teams simultaneously
Experience systematically analyzing problems, drawing relevant
conclusions, and devising appropriate courses of action
Preferred Qualifications:
Experience working in IVR / call technology systems, Digital, or
Omni-channel space
Healthcare insurance industry experience
Adept at adjusting to changing circumstances quickly and
professionally
Able to make quick decisions when clarification or modification is
needed
Demonstrate strategic thinking by using appropriate information to
diagnose problems, identify possible solutions and collaborate with
impacted groups to drive decisions
Self-directed and able to drive detailed solutions to completion
with minimal oversight
Keywords: Integrated Resources, Inc, Louisville , Product Management Professional 2, Executive , Louisville, Kentucky
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