Full Time Targeted Case Manager
Company: BayMark Health Services
Location: Louisville
Posted on: March 19, 2023
Job Description:
Targeted Case Manager MedMark Treatment Centers is looking for a
Targeted Case Manager to enhance the overall treatment process by
assisting counselors in meeting the overall treatment needs of the
patients. The Targeted Case Manager will provide recovery support
services to MedMark Treatment Centers patients and build MedMark
Treatment Centers business relationships. This position requires an
understanding of the recovery community culture in order to address
barriers, better tailor health messages, provide links to community
resources and better identify a network of potential referral
sources. Under case management responsibilities, this position will
facilitate patient access to recoveryoriented substance use
disorder treatment, resources, and community recovery groups. The
Targeted Case Manager will help the patient access support across
multiple systems and frameworks of care. Essential Job
Functions
- Provide guidance and assistance in accessing multiple levels of
care including but not limited to: Long-term outpatient treatment,
Short-term outpatient treatment, Outpatient treatment, Individual
outpatient treatment, including one-on-one counseling or long-term
coaching, 12 step, SMART Recovery, or other peer support groups,
Other prosocial groups, including psychoeducational groups in the
community or through counseling practices, bereavement groups,
mental-health specific groups (i.e. Dialectical Behavioral Therapy
groups) etc.
- Services during treatment: Communicate with patient prior to
start of treatment or within the first week of treatment, To assist
patients in gaining access to identified medical, social,
educational, and other service needs, Complete an assessment and
develop a treatment plan/services plan with the patient that
identifies key needs promoting successful recovery, Help patients
to meet goals established by assessment, Development of an
individualized person-centered treatment plan that identifies the
case management activities that support implementation of the plan,
Ongoing assessment of the patients needs, Facilitation of further
development of daily living skills & assist in achieving personal
independence in managing basic needs if identified by the patient,
A case manager shall not exceed a case load size of thirty (30)
unique clients.
- Attend treatment staffing with prepared report that accurately
represents the patients response to treatment.
- Documentation: All conversations must be documented in EMR.
Appropriate notes must be taken, including services recommended,
patient attitudes towards treatment, compliance with
recommendations, reported behaviors, etc.
- Continually update and track patient data and assist with
extracting pertinent data for outcome reports.
- Documenting and billing monthly commercial insurance case
management services on an accurate and timely basis.
- Facilitate individual and group Case Management as
assigned.
- Provides education and conveys benefits of all treatment
services at the locations represented (e.g. Coleman detox treatment
programs, Vivitrol injections, naltrexone implants, Applegate MAT,
SUD consults).
- Identifies, builds and cultivates relationships within the
referral community, with professional organizations, employer
groups, key influencers and others to build a strong referral
program.
- Complete face-to-face meetings with decision makers to
understand needs, identify and resolve barriers to establishing
successful partnerships and referral relationships.
- Within the constraints of HIPAA permissions, follow up with
referral sources after they have referred a patient.
- Ability to handle stressful situations and interact with
others.
- Ensure effective cross-communication and collaboration with the
Intake team.
- Submit regular and requested reports.
- Work as a part of team-based environment and collaborate with
other team members to improve the intake process, promote patient
health and well-being, and contribute to a positive work
environment.
- Conducts all business activities in a professional and ethical
manner.
- Interacts with all staff in a positive and motivational fashion
supporting the Companys mission.
- Other duties as assigned.Minimum Qualifications
- Minimum age requirement of 18.
- Bachelors degree in social work, psychology, or other human
services field from an accredited institution or be a certified
alcohol and drug counselor who has a bachelor of arts/science
degree as defined by KRS 309.080(2) .
- Successfully complete a department-approved case management
training within six (6) months of employment as a case
manager.
- Successfully complete ten (10) hours of continuing education in
alcohol and other drug-relevant training annually.
- Excellent customer service skills and professional public
presentation skills, including telephone etiquette.
- Ability to work with a diverse population.
- Possesses a competent understanding of substance use disorder,
recovery and trends within the industry.
- Understanding of HIPAA, Federal, State & CARF standards &
regulations.
- Proficient in basic PC skills, Microsoft Word, Excel, Outlook,
etc.
- Ability to maintain routine records and communicate
effectively, both orally and in writing.
- Interpersonal skills that promote interdisciplinary
collaboration and effective communication.
- Flexible and cooperative in fulfilling all obligations.
- Ability to understand and follow oral and written directions,
establish and maintain effective working relationships with
patients, program management, medical staff, counselors and
peers.
- Demonstrated organizational skills.
- Troubleshooter and problem solver.
- Self-starter, able to work autonomously and generate ideas and
benefits for the Company.
- Customer service focused, eager and energetic.
- Exhibits good time management skills.
- Strategic thinker and strong relationship builder.
- Satisfactory references from employers and/or professional
peers.
- Satisfactory criminal background check and drug
screen.Benefits:
- Competitive salary
- Comprehensive benefits package including medical, dental,
vision and 401(K)
- Generous paid time off accrual
- Excellent growth and development opportunities
- Satisfying and rewarding work striving to overcome the opioid
epidemicCOVID-19 considerations:Everyone will be asked to be in
compliance with the most recent COVID guidelines from CDC, State,
County and City. What to expect from us:MedMark Treatment Centers,
a progressive substance abuse treatment organization is committed
to the highest quality of patient care in a comfortable outpatient
clinic setting. Our ultimate goal is to address the physical,
emotional, and mental aspects of opioid use disorder to help each
of our patients achieve long-term recovery and an improved quality
of life.MedMark Treatment Centers is committed to Equal Employment
Opportunity (EEO) and to compliance with all Federal, State and
local laws that prohibit employment discrimination on the basis of
race, color, age, natural origin, ethnicity, religion, gender,
pregnancy, marital status, sexual orientation, citizenship, genetic
disposition, disability or veterans status or any other
classification protected by State/Federal laws.
PI207736318
Keywords: BayMark Health Services, Louisville , Full Time Targeted Case Manager, Executive , Louisville, Kentucky
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