Company: Puttshack USA Inc
Posted on: September 15, 2023
Who we are:
Puttshack is the world's only upscale, tech-infused mini golf
experience joined with an elevated food and beverage experience.
Puttshack leans on its ground-breaking technology to elevate the
game while also serving globally inspired food selections from our
scratch kitchens complimented with craft cocktails inside a dynamic
one-of a kind environment. The Puttshack experience is all about
having fun - and doing something fun - together.
Our Purpose: To bring everyone in to play.
Our Vision: To be the universal answer to the question 'Where
should we get together?'
Our Mission: To create lasting memories for people of all
generations through a shared, world-class entertainment and food
and beverage experience.
Bring your 'A' game. We strive for excellence in everything we
Lead the Way Our associates embrace and are inspired by change.
Own the Fun We revel in our guests' enjoyment.
Care Deeply - We take great care of our guests, our associates and
the communities we call home.
What you will do:
Puttshack is looking to attract a diverse team of fun hospitality
associates who care deeply about creating an elevated,
one-of-a-kind guest experience. The Hospitality Director is
responsible for leading a passionate team of associates who are
energetic, engaging and Own the Fun every day and every shift. You
will Lead the Way with effective hiring, training and development
of associates to deliver a world-class entertainment and food and
beverage experience for our guests. You will create this
environment through your actions motivating a team and delivering
consistency, flawless service and exceeding expectations. You will
champion Puttshack standards and procedures, maximize financial
performance and exceed guest expectations with every visit.
If you want to be a part of something really special and join the
hottest concept in the social entertainment space and understand
how to get results with and through people using meaningful
conversation, respectful feedback and empathy, we want to talk with
Director of Operations
What you'll do:
"Bring your 'A' Game" each and everyday
Champion and live the Puttshack Core Values
Maintain a safe physical and emotional working environment for our
Motivate associates with hands-on coaching and teaching.
Create and manage associate schedules using weekly and daily
Drive Associate engagement and hospitality.
Create safe operational standards for both Guests and
Leverage business and trends to drive performance and to maximize
Use data and software to effectively manage COGS and labor to
Who you are:
Ability to prioritize tasks and manage time
Excellent communication, time management, and organization
Ability to go above and beyond, demonstrating meaningful care in
everything you do
Strong level of emotional intelligence and overall
What you will need:
5+ years as a Senior Food and Beverage or Entertainment Manager
($6MM+ annual revenue).
Experience with Food and Beverage management platforms
Comfortable using a variety of software platforms for scheduling,
ordering, inventory, and venue management.
Effectively manage and engage team of 150+ hourly associates.
Ability to collaborate with team of experienced food and be'on a
daily basis to achieve results.
Flexibility to work varied shifts, including evenings, weekends,
Ability to stand and walk for long periods of time including
maneuvering up and down stairs.
Ability to thrive in a vibrant, exciting environment with music,
lights and technology activations.
Ability to lift 50 pounds
Ability to obtain required licenses and certifications for your
Ability to pass a criminal background check.
What's in it for you:
Competitive base salary
Access to company sponsored health insurance: medical, dental,
50% off Food & non-alcoholic Beverages for you and your group (up
to 5 people)
Complimentary Mini Golf
Paid Parental Leave
At the intersection of entertainment and hospitality, Puttshack is
committed to equal opportunity and is firmly committed to
preventing discrimination and harassment, including sexual
misconduct, based on legally protected diversity characteristics
(such as race, color, religion, national origin, sex, age,
disability, sexual orientation, gender identity or expression,
family status, citizenship, genetic information, and veteran
status) in its application and hiring processes and in its
employment decisions. As an affirmative action employer, Puttshack
also takes steps to prevent retaliation and create a respectful,
equitable, and inclusive environment for our Associates, Guests,
Keywords: Puttshack USA Inc, Louisville , Hospitality Director, Executive , Louisville, Kentucky
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