General Manager Garage Bar Louisville Garage Bar
Company: 21c Museum Hotels
Location: Louisville
Posted on: September 16, 2023
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Job Description:
* 15-Feb-2022 to 16-Mar-2022 (MST) * Garage Bar * Louisville,
KY, USA * Salary * Full Time *Benefits include
health/vision/dental/life insurance, real-time access to earned
wages, paid time off, 401(k), teammate referral bonuses and family
meal.* **Title:** Garage Bar General Manager **Profile:** Must be
committed to great guest service, have a passion for food and
beverage and thrive in a team-oriented position. Very thorough and
task oriented person who can complete menial as well as substantial
tasks under various conditions, with confidence and charisma.
Multi-skilled and able to hop into any FOH position as well as
assist BOH at any time necessary. Has ability and desire to manage
a diverse workforce in both FOH and BOH, lead by example and can
relate to people on a variety of different levels. The best GM's
enjoy making all guests happy, internal and external. **Reports
To:** Area F&B Director **Supervises:** Front of House and Back
of House team members **Specific Responsibilities:** **Service +
Team** * Ensures the highest, safest and most efficient level of
service and quality of food & beverage expected by the guest. *
Maintain a positive, friendly attitude with team & guests. *
Supervise and lead the staff using 21c culture. * Professionally
develop managers and team. * Ensure the outlet is staffed
sufficiently for each open service. * Make every effort to keep
Garage Bar morale high. * Identify extended "guest family" and
cultivate the following of regulars. * Train, train, and train team
some more. Give verbal and written quizzes often. * Ensure team is
following service standards. * Responsible for all operational
duties. * Constantly seek improvement in self, team, and physical
space as a whole. * Oversee all hiring and training of team.
Determine hiring and termination of all teammates. * Handle and
resolve all team concerns. * Develop all teammate reviews (through
delegating) and administers all management and teammate reviews *
Ensure submission of PAFs for all T&C actions. * Ensure time
clock procedures and payroll deadlines are met. * Partner with
Executive Chef to create a unified, guest & team focuses F&B
department. * Adjust, adjust, adjust. The operation is growing and
changing. Must be able to adjust to new ideas and circumstances and
lead the team by example in this regard. **Financial Management +
Food & Beverage Program** * Control all costs: food, beverage,
labor & operating. * Perform monthly forecasting. * Create annual
Budget for total property. * Oversee the development and release of
the weekly schedule. * Revenue generating
programs/systems/promotions/sales contests. * Meet with vendors to
purchase new items, explores best pricing. * Oversee development of
the beverage program in conjunction with Beverage Director. *
Partner with Executive Chef on guest feedback and best menu
practices to increase average check. * Run weekly product mix
report: + to ensure all pricing is correct + to analyze what is
selling + to determine necessary menu adjustments * Facilitate
daily/weekly/monthly sales contests for team to improve sales.
**Physical Facility** * Responsible for keeping all FOH equipment
operational, BOH and total property equipment in conjunction with
the Executive Chef. This includes bathrooms, HVAC, phone/audio and
computer systems and total physical property facilities. * Ensure
all indoor and outdoor space is **clean and maintained**, including
welcoming first impression, landscaping and BOH outdoor space.
**Sales + Events + Community** * Fields all guest
requests/inquiries such as large parties and buy-outs. * Explore,
with Chef and Management team , the best ways to creatively market
GB. Must be efficient with current trends in electronic media and
be comfortable in exploiting those to benefit the property. * Lead
the charge with planning and executing special promotions and
events held in Garage Bar. * Fields donation requests and decides
when to provide donations. * Engage and participate in the
community as a Garage Bar representative, for example NuLu Business
Association, NuLu Diversity Empowerment, city events, etc.
**Reputation Management** * Respond to all customer online reviews.
* Respond to all guest email/phone calls. **Job Requirements** *
Minimum five to eight years experience in a high volume, high
quality restaurant. * Some hotel property experience preferred. *
Minimum two years management/supervisory experience. * C.
experience. * Must be able to show enthusiasm for the team,
restaurant, events, the Brand, and the culture. * Must be able to
stand for long periods of time and lift up to 50lbs. **A good
Garage Bar General Manager ....** - Manages the managers,
encourages and provides opportunities for their growth. - Aware of
staff needs and morale. Has finger on the pulse of the restaurant
dynamics. - Is tireless in their positive attitude. - Stays
informed. Reads industry magazines, websites and social media.
Dines out to stay on top of trends and maintain industry
relationships. - Strives to continue to learn so that they may
continue to teach. - Is a champion of "saying yes to the guest and
to each other" and supports the 21c culture. - Is not afraid to get
their hands dirty. - Recognizes a regulars' birthday. - Knows the
team like extended family. 21c Museum Hotels is an equal
opportunity employer. We evaluate qualified applicants without
regard to race, color, religion, sex, national origin, disability,
veteran status, and other legally protected characteristic. The EEO
is the Law poster is available here: Location (city, state or zip
code) You must select a location. Education status You must select
an education status answer. Seeking for You must select a seeking
status answer.
Keywords: 21c Museum Hotels, Louisville , General Manager Garage Bar Louisville Garage Bar, Executive , Louisville, Kentucky
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