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RN - Quality Management

Company: KentuckyOne Health
Location: Louisville
Posted on: January 15, 2019

Job Description:

Quality, Risk & Safety, Jewish Hospital Position Type: Regular Scheduled Hours per 2 week Pay Period: 80 Primary Location: KY > LOUISVILLE > JEWISH HOSP 200 ABRAHAM FLEXNER 1st Shift, Full Time Job Summary / Job Purpose Position oversees the planning, development and initiation of activities, services, measurement, training and education related to ensuring service delivery results is an optimal patient experience. Ensures that efforts to improve the patient experience result in enhanced patient, family, and physician satisfaction and employee engagement. Ensures the ongoing monitoring and assessment of service excellence initiatives. Collaborates on the provision of service excellence training and coaching to leaders and staff. The position will execute and hardwire evidence-based tools and practices to create and sustain a culture of service excellence, and a high-performance environment, to ultimately improve the patient experience. Job Requirements / Qualifications Experience/ Accreditation/ Licensure (required & preferred): -- RN, with state license to practice required BLS preferred -- Bachelors degree required. Bachelors degree in nursing preferred, but will consider bachelors degree in other healthcare related field (ie: healthcare administration, business administration) -- Masters degree preferred -- Working knowledge HCAPHS, and various models of service improvement. -- Experience (required & preferred) -- Minimum of 3 years relevant service or quality work experience in a healthcare setting. -- Experience in quality improvement principles, performance improvement methodology, project management, and change management preferred. -- Strong project management skills a plus -- Patient safety experience and work with High Reliability Organizations/Systems a plus Additional Information Requisition ID: 2019-R0201852 Schedule: Full-time

Keywords: KentuckyOne Health, Louisville , RN - Quality Management, Executive , Louisville, Kentucky

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