Program Manager - Pharmacy Reimbursement

Company: Ingenium Talent
Location: Louisville
Posted on: February 23, 2021

Job Description:

You will provide leadership to a team who will compassionately deliver an exceptional experience to many patients per day. You will also provide consultation to our clients as the program knowledge expert as you look for ways to optimize the impact of the program for continued patient support. Responsibilities: Experience converting referrals into paid therapy on dermatology programs and you are eager to take on the launch of a new client product. This will be a high volume rapid start and bridge program with oversight to a large team of 100+ employees with multiple Supervisors. This will be a high touch case management program with nurse education and pharmacy services.You will work directly with our client, the life science manufacturer to design, implement and manage the patient support program designed to support/increase drug access and adherence for thousands of patients monthly.Operational program management:--Understands and ensures execution of program services and client objectives by incorporating objectives into program/team goals. You will take a proactive approach to your work by evaluating program data to gain actionable insights and by improving process workflows for efficiency in the delivery of our services.Team selection, hiring, training and development:--You will take the lead in identifying the right talent for your team. To be successful in this role, you should be someone who loves developing and training the patient service teams to include hourly or salaried associates and in some cases their Supervisors in an environment focused not only on high volume but exceptional quality.Client support:--You will serve as the main point of contact with our client on daily program requests and long term program strategy. Our goal is to provide the best services for their patients and share insights in a consultative manner that will help improve their market strategy.What are we looking for:Education & Experience:* 5+ years of experience in the healthcare industry is required* Bachelor's degree is required; Master's degree is preferred* Previous personnel/team management experience is required, experience managing managers is a plus* Knowledge of the specialty drug product marketplace, health insurance claims processing, and commercialization of products and working with manufacturers is a plus* Previous experience leading customer service teams is a plus

Keywords: Ingenium Talent, Louisville , Program Manager - Pharmacy Reimbursement, Healthcare , Louisville, Kentucky