Customer Service Representative

Company: Rogers Group
Location: Louisville
Posted on: May 4, 2021

Job Description:

We are currently seeking candidates for a Customer Service Representative role in Louisville, KY. Candidates must be motivated, safety conscious individuals, with good multi-tasking skills. The Customer Service Representative will operate our Truck Scale system, take customer orders, and dispatch trucks. Performs general clerical duties in accordance with established procedures; requiring some judgment in the selection and interpretation of data. Must be willing to work flexible hours and overtime as needed.Job RequirementsAssist sales staff with customer service responsibilitiesCustomer service with a primary goal of 100% customer satisfaction and 100% customer retention.Cross training on the operation of scales in dispatch and delivery of products or materialAnswer customer callsPromote team atmosphere at location and across the divisionMay be called upon at the discretion of Managers to perform other duties.QualificationsProficiency with Microsoft Office applicationsExcellent customer service skillsDetail oriented with a high degree of accuracyMulti-tasking skillsAbility to work with minimal supervisionMust be a self-starterExcellent communication skills both oral and writtenRogers Group provides extensive benefits, strong compensation, and a safe drug-free working environment. Associated topics: associate, clerk, client, coordinator, customer service representative, internship, product support, service agent, service specialist, support

Keywords: Rogers Group, Louisville , Customer Service Representative, Hospitality & Tourism , Louisville, Kentucky