Dispatch / Customer Service Rep

Company: AccuTemp Heating & Air Conditioning
Location: Bardstown
Posted on: November 22, 2021

Job Description:

AccuTemp Heating & Air Conditioning is currently hiring for a part-time Customer Service Rep to dispatch calls and provide top-notch service. This CSR position earns a competitive wage of $12 - $15/hour, plus sales commission.In addition to competitive pay and our culture of excellence, we offer our customer service reps the following benefits:Health and dentalA retirement planTool allowanceA take-home truckPaid holidays and vacation timeSo, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!DAY-TO-DAYAs a part-time Customer Service Rep, you keep our operations running smoothly as you optimize customer service. You promptly answer phones and schedule services, as needed by clients. With your customer service skills, you correctly identify issues our customers are having and dispatch the correct technicians and services to assist them and their needs. You also work as a sort of office admin as you order supplies, perform data entry, and file. You feel good about using your customer service and dispatch skills to keep our operations efficient, and to keep our customers happy!ABOUT ACCUTEMP HEATING & AIR CONDITIONINGWe are proud to be the premier air quality, heating, and cooling service for the Louisville, KY and Southern Indiana area. Our family-owned contracting business has nearly 30 years of experience in the industry, giving us extensive knowledge of air conditioning, heating, indoor air quality, geothermal, and ductwork system solutions. Our technicians are highly-trained, background-checked, and always provide our customers with exceptional service. We also only use the latest technology to evaluate and repair existing heating and cooling systems and offer only the highest quality new equipment. By making our clients our #1 priority and servicing all major brands, we give our customers and their families year-round home comfort and the peace-of-mind knowing that our experienced team is on their side!We only hire and retain the best of the best in an effort to continually provide exceptional service to our customers. That's why we offer industry-competitive pay, well-rounded benefits, and a team-centered work environment that will keep you around for the long haul!OUR IDEAL CSROrganized - keeps things nice and tidyMulti-tasker - able to do more than one thing at a timeProfessional - kind and courteous when working as a CSRResponsible - does what they say they willIf this sounds like you, keep reading!REQUIREMENTS FOR A PART-TIME CSRHigh school diplomaMicrosoft Word and Excel proficiency35+ WPM typing speedQuickBooks experience is preferred, but not required. Dispatch and office experience is also a plus! If you meet the above requirements, we need you. Apply today to join our team as a part-time Customer Service Rep!Location: 40299

Keywords: AccuTemp Heating & Air Conditioning, Louisville , Dispatch / Customer Service Rep, Hospitality & Tourism , Bardstown, Kentucky