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Technical Support Trainee - Non-Voice and Voice -

Company: GlowTouch Technologies
Location: Louisville
Posted on: December 5, 2019

Job Description:

TITLE: Technical Support Trainee - Non-Voice and Voice LOCATION: Mangalore, India EXPERIENCE: 0 to 2 years About Company: Diya Systems is a fully-owned subsidiary of GlowTouch. GlowTouch provides personalized contact center, business processing, and technology outsourcing solutions. Whether you are ready to effectively scale your operations or seamlessly integrate customer success across your channels, platforms, and devices, you can depend on GlowTouch to support your needs. We are headquartered in Louisville, KY, with offices across the U.S. and India, as well as delivery centers in Mangalore and Bangalore. Our Mission: The GlowTouch mission is to put human care at the center of all we do for and with our employees, our clients, their customers, and our community. Our people-first philosophy has served us well since we were founded in 2002. To learn more, visit our website: . Summary of Position We are looking for technical support trainees to provide backend support to customers through email and chat, troubleshooting technical issues. The position title will be Technical Trainee, and will change after successfully completing three months.Position qualifications include graduates in: BE, BCA, BSc, or Bcom with Computer Application and MCA. Key Attributes: Communication: Strong written and verbal communication skills Proper intonation and clear rate of speech Fair grammatical correctness Able to understand and have basic conversations in Hindi Must be willing to work in shifts (including at night and on holidays) Good working knowledge of computers and the Internet Strong in logical thinking To apply for this position, please send your resume to the following email address: .PandoLogic. , Location: Louisville, KY - 40204

Keywords: GlowTouch Technologies, Louisville , Technical Support Trainee - Non-Voice and Voice -, Other , Louisville, Kentucky

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