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Automotive Service Advisor

Company: John Jones Gm City
Location: Louisville
Posted on: February 15, 2020

Job Description:

John Jones Auto Group has a Service Advisor Position Available. Automotive Service Advisor Job Responsibilities: Service Advisor must greet customers promptly. Obtain customer and vehicle information. Clearly report all vehicle symptoms as described by the customer. Determine and recommend needed maintenance base on age, mileage and history of vehicle. Prepare a complete and accurate estimate of cost for labor and parts. Establish follow up time. Monitor the progress of each vehicle throughout the day, and updating customers frequently. Verify that the final invoice reconciles with the work performed on the repair order. Explain all completed work and charges to customers. Meet certain CRM data completion levels for items such as email addresses and phone number entry. Satisfy an FCA standard and consistent CSI score. Automotive Service Advisor Job Requirements: High School Degree or Equivalent Proven record of achieving exceptional Customer Satisfaction. Minimum one year experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must. Above average energy level. A desire for a long-term career with a growing organization. Personal and professional integrity. Reynolds & Reynolds computer experience a plus Valid driver's license Automotive Service Advisor Benefits: Full Time Position Commission based salary 401K Health, Dental & Life Insurance Direct deposit Sundays off Paid Vacation Ongoing training Promote from within Excellent work environment --- Air conditioned and heated facility Great team culture The Courier-Journal. Keywords: Automotive Service Advisor, Location: Louisville, KY - 40204

Keywords: John Jones Gm City, Louisville , Automotive Service Advisor, Other , Louisville, Kentucky

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