LouisvilleKYRecruiter Since 2001
the smart solution for Louisville jobs

Remote Credentialed Tax Professional

Company: Intuit
Location: Louisville
Posted on: February 16, 2020

Job Description:

OverviewIf you are a highly motivated individual with an active credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will advance our goal of Powering Prosperity Around the World by providing expert guidance and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.Responsibilities

  • This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers Help TurboTax customers who are working on their tax return with 1) tax advice, including return preparation and signature when required, 2) product/software inquiries, and 3) tax calculationsCreate high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparationUtilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday languageApply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiriesDocument customer interactionsQualifications
  • Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws
  • Must possess active PTIN (Preparer Tax Identification Number)
  • 3 or more years of recent experience preparing federal and state individual 1040 tax returns for clients/customers, using commercial tax preparation software
  • Professional Circular 230 judgement
  • Audit experience a plus (IRS and state tax authorities)
  • Proficient with technology; solid knowledge of computer operations and software
  • Must have (or be willing to obtain) a dedicated internet connection and landline phone
  • Strong customer service skills - ability to interact with customers through video and audio tools in a way that is professional, friendly and reassuring
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced environment with minimal supervision
  • Critical thinking, problem solving, and determination
  • Bilingual (English/Spanish) communication skills (written & spoken) a plus For internal use: tst

Keywords: Intuit, Louisville , Remote Credentialed Tax Professional, Other , Louisville, Kentucky

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Product Safety Specialist - Drugs
Description: The Product Monitoring Specialist will be responsible for monitoring the safety, quality and efficacy of drug and medical device products.ESSENTIAL FUNCTIONS
Company: Job Juncture
Location: Covington
Posted on: 02/28/2020

Financial Customer Representative- Covington, KY
Description: Job Description: Do you enjoy helping others Are you the go to person at work or in your community Would your friends and family describe you as friendly and inventive We really should talk... (more...)
Company: Fidelity Investments
Location: Covington
Posted on: 02/28/2020

Class A CDL Dedicated Company Drivers - $2,500 Sign-On Bonus (Covington)
Description: Truck Drivers Earn up to 45 Cents per Mile for Dedicated Freight Lanes Hiring drivers to run dedicated freight as follows:Tennessee
Company: Pemberton Truck Lines
Location: Covington
Posted on: 02/28/2020


Cook
Description: Store LocationUS-KY-OwensboroOverviewThe Cook serves our Guests in multiple capacities in the kitchen of Cracker Barrel Old Country Store and Restaurant, including Grill Cook, Prep Cook, and Backup Cook. (more...)
Company: Cracker Barrel
Location: Owensboro
Posted on: 02/28/2020

Call Center Representative
Description: Job Description Why work for Alorica Owensboro Simply put, we want to make lives betterone interaction at a time and to do that, we need the very best people to join us. We offer competitive wages of (more...)
Company: Alorica
Location: Owensboro
Posted on: 02/28/2020

Licensed Practical Nurse (Full Time)
Description: New Wages and Sign On Bonus for LPNs Offering OnShift Access up to 50 of your pay before pay day Genesis is one of the nation's leading providers of post-acute healthcare services from short-term (more...)
Company: Owensboro Center - Genesis HealthCare
Location: Owensboro
Posted on: 02/28/2020

Call Center Position Available
Description: Job Description Why work for Alorica Owensboro Simply put, we want to make lives betterone interaction at a time and to do that, we need the very best people to join us. We offer competitive wages of (more...)
Company: Alorica
Location: Owensboro
Posted on: 02/28/2020

Class A CDL Dedicated Company Drivers - $2,500 Sign-On Bonus (Owensboro)
Description: Truck Drivers Earn up to 45 Cents per Mile for Dedicated Freight Lanes Hiring drivers to run dedicated freight as follows:Tennessee
Company: Pemberton Truck Lines
Location: Owensboro
Posted on: 02/28/2020

Customer Service Position Available
Description: Job Description Why work for Alorica Owensboro Simply put, we want to make lives betterone interaction at a time and to do that, we need the very best people to join us. We offer competitive wages of (more...)
Company: Alorica
Location: Owensboro
Posted on: 02/28/2020

File clerk
Description: File clerk needs 1 years experience File clerk requires: High School Diploma or equivalent. Requires computer knowledge of software and keyboarding
Company: Global Channel Management, Inc.
Location: Owensboro
Posted on: 02/28/2020

Log In or Create An Account

Get the latest Kentucky jobs by following @recnetKY on Twitter!

Louisville RSS job feeds