Director, Implementation ServicesLouisville, Kentucky

Company: Kindred Healthcare, Inc.
Location: Louisville
Posted on: September 13, 2020

Job Description:

The health and safety of our patients, team members and candidates is very important to us. We continue to provide care for our patients and families, as well as one another, and are therefore still taking applications and filling open positions. Due to the current situation related to COVID-19, we're leveraging our digital capabilities to ensure we can continue to recruit top talent at Kindred.

As your application progresses, you may be asked to conduct more interviews over the phone or to use one of our digital tools to help you through your recruitment journey. If so, one of our Talent Acquisition team members will explain the process and be available to answer any questions you might have.

We thank you for your flexibility and understanding as we focus on keeping our patients and fellow team members safe.

Description

We are recruiting for a Director, Implementation Services to join our Information Systems Department in Louisville, KY Summary: Oversees and directs the policies, procedures, and activities of the system implementation and installation teams in completing successful system installation and integration projects for all system types at all facilities.

Tasks: Plans, organizes, negotiates, staffs, directs, and controls all aspects (from cable-plant installation to computer systems setup, scheduling and training) of advanced computer system installation and integration projects for all systems types and facilities, including contracted business partners.

Manages budget, staffing, training, communication, and ongoing plans for all projects to ensure desired results are achieved.

Manages contractual and business relationships with vendors assisting with staffing and performance of implementation-related duties.

Develop and maintain improved departmental processes to ensure that the same basic quality standards are applied to all implementations. Examples would be Executive Briefings, Go/No-Go processes, Self-Sufficiency reviews and Turnover to Support.

Performs complex budgeting exercises to determine cost and feasibility of various large-scale projects that may affect all locations companywide.

Negotiate deliverables and project plans/schedules with other I/S departments and with stake-holders in company’s business units.

Oversees and manages the administration of the function assigned, including full budget and staff responsibility. Ensures employees receive training, development, coaching, and motivation for effective performance and retention.

Provide necessary feedback from hospitals, divisions, other corporate departments, and vendors to corporate IS management concerning system improvements and solutions to ongoing installation problems.

Knowledge/Skills/Abilities

Exceptional logic and reasoning abilities, and capacity to deal with many projects and strategies simultaneously.

Excellent detail skills to track budgets, verify invoices against plan, manage hundreds of details associated with complex implementations.

Excellent verbal, written and presentation skills.

Proven management skills to deal with managers and staff in complex business situations with little scheduling latitude.

Commitment to deadlines and deliverables.

Willingness to travel 25% of the time.

Qualifications

Education: Bachelor's degree in Information systems or related field.

Experience: 10+ years computer systems experience, including major project management and customer care activities with at least 5 years solid project and staff management experience.

Depending oncandidate’s qualifications, this position may be filled at a different level. If you are a current Kindred/RehabCare employee Click Here .

You have high standards. So do we. Find your future with Kindred, the country’s largest provider of post-acute care. A career here will allow you to learn, thrive and grow in a positive and supportive environment where your input matters. Join us and see all that you can accomplish when you combine your talent, skills and dedication with a highly successful and compassionate healthcare leader.

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