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Supervisor, Multi-Tenant Sales

Location: Louisville
Posted on: October 18, 2020

Job Description:

Job Description Spectrum Multi-Tenant Sales currently seeks a Multi-Tenant Sales Supervisor (i.e., Territory Sales Supervisor). Please find below a brief description of the essential duties and responsibilities required to function successfully in this position. Purpose: The purpose of this position is to manage the daily operation of the Multi-Tenant Sales direct sales staff, including hiring, training, counseling, motivating and tracking the results of MDU and new build sales. Essential Job Functions : * Supervise the Multi-Tenant Sales Rep team in a manner which contributes to team effectiveness and supports the company's major objectives. The main objectives are to gain customers, provide high quality service, project a positive company image, operate in the most cost-effective manner possible, high performance, revenue growth and maintain competitive advantage. * Ensure the Multi-Tenant Sales team meets or exceeds annual sales goals, related objectives and maximizes product penetration. * Ensure each Multi-Tenant Sales Rep meets or exceeds quotas/sell-ins in their assigned territory. * The position serves as a liaison between MDU Managers/Owners, builders and developers, requiring relationship based sales skills. * Make field calls with staff on a rotating or as needed basis, spending a minimum of three days per week in the field to observe, assist and evaluate each Multi-Tenant Sales Rep. Report findings and or concerns observed to the Management the next day. * Work with the sales team to establish individual goals, objectives and action plans designed to attain company, departmental and personal objectives. * Responsible for dissemination of information, responsibilities and assignments to sales team as directed by management. * Submit new strategies, ideas and suggestions for meeting budget expectations whenever possible and applicable to management. * Ensure all Multi-Tenant Sales Reps maintain a customer friendly and professional image and conduct themselves accordingly. * Resolve issues with warehouse personnel on converter/equipment discrepancies. * Train new sales reps in all aspects of their job. * Ensure all Multi-Tenant Sales Reps sell in accordance with properly authorized company policies. * Ensure all sales/installations completed meet company's completion standards. * Submit new strategies, ideas and suggestions in order to meet and exceed budgeted expectations. * Provide information to management on the results of sales and provide feedback from the public on promotional campaigns. * Assist management to ensure proper market coverage. * Inspect and investigate MDU complexes with low penetration to come up with strategies to increase penetration. * Coordinate and facilitate missed or problem installations with sales reps, customers and the technical department. * Verify accuracy of check-in and payroll for the Multi-Tenant Sales Reps. * Prepare daily, weekly and monthly reports as directed by management. * Interview and evaluate potential candidates. * Monitoring installation quality and completion percentage. * Responsible for equipment inventory control. * Perform other duties as assigned. Experience/Skills Required: * Must have a minimum of five years of sales experience and leadership experience. * Requires strong motivational skills, ability to train, highly analytical and very organized. * Strong oral and written communication skills a must. * A good working knowledge of personal computers required with knowledge of cable billing systems a plus. * Knowledge of the cable product as well as some technical knowledge of the cable system preferred. * Use of a private vehicle and a valid driver's license with verifiable good driving record and certificate of insurance. * Must be able to travel in system location and to the division headquarters. Travel throughout the division's footprint may occasionally be required. * A minimum of a high school diploma or General Education Diploma (GED) required.

Keywords: SPECTRUM, Louisville , Supervisor, Multi-Tenant Sales, Other , Louisville, Kentucky

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