HVAC Service Tech III - Louisville
Company: Sears Home Services
Location: Louisville
Posted on: January 14, 2021
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Job Description:
Req/Job ID: 1000547BREmploying Entity: Transform SR Home
Improvement Products LLCEmployment Category: Regular, Full-timeJob
Function: Repair/InstallationStore ID: 24820: SHP HVAC
LouisvilleThe HVAC Licensed Break/Fix Technician is responsible for
providing timely and quality service and repairs of customers'
products (Heat Pumps, Heating Ventilation and Air Conditioning and
Oil Furnaces & Boilers) while maintaining a high level of customer
service. Additionally, this position promotes and sells additional
products and services that directly impact the profitability of the
Company.Job Requirements:Job Duties/Responsibilities: * Diagnoses
and repairs appliances and equipment in the customer's home and
gives the customer an accurate estimate of the cost of repair if
applicable * Recognizes and acts upon every opportunity to drive
revenue through the Value Added Services Program (VASP) (i.e.,
selling extended warranties, water filters, generating customer
interest in new Heating Ventilation and Air Conditioning systems as
appropriate) by effectively communicating the benefits to the
customer * Oversees/inspects HVAC service/repair or installation
jobs as required by state/local law * Provides direction and
technical assistance to break/fix technicians in the absence of the
HVAC Lead Mentor * Maintains the highest level of service standards
and communicates openly with District Technical Manager to assist
as needed with resolving customer & repair issues * Maintains truck
stock inventory and ensures maintenance schedules are within the
Company guidelines (i.e., wash truck weekly, oil changes), and
ensures tools and equipment are in safe operating condition *
Manage and maintain company assets such as corporate credit card,
gas card, assigned HVAC equipment, inventory, company van, etc *
Performs other duties as assigned Required Skills: * Possess
state/local HVAC individual license (journeyman, masters, etc---)
and have ability to maintain this license * Complete knowledge of
all tools, equipment and materials used to perform services on
Heating Ventilation and Air Conditioning (HVAC) units * Ability to
communicate, read, understand and apply written text of a technical
nature in order to answer questions, solve problems, make decisions
or complete job tasks * Ability to read, write and speak English
and communicate effectively and clearly, both orally and in
writing, with co-workers, managers and consumers * Ability to
travel up to 25% of the time as needed in geographical areas
outside area of residence, both in-state (most of the time) and
out-of-state (occasionally) * Ability to work variable and flexible
hours, including significant overtime as needed, along with
overnight and Sunday service as needed * Ability to handle
stressful situations and work independently in a fast paced
environment * Ability to frequently bend, stoop, kneel, stretch,
twist, reach, climb and lift/carry up to 75 lbs. * Ability to drive
in various weather conditions for long periods of time (5+ hrs) and
in various demographic areas * Ability to access different levels
of terrain, including interior and exterior landscapes while
performing duties Education Requirements: HS Graduate or Equivalent
Years of Related Experience: 3-4 Years License/Certificate
Required: Yes Driver's License Required: Yes Travel Requirements:
25% Age Requirement: 18+#HomeServices
Keywords: Sears Home Services, Louisville , HVAC Service Tech III - Louisville, Other , Louisville, Kentucky
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