Client Support Specialist- Second Shift
Company: Get Beyond
Location: Louisville
Posted on: February 23, 2021
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Job Description:
Beyond, is seeking a dedicated client consultant who wants to be
part of a growing company within the payment card industry. The
client support position is a hands-on, client-focused role that is
responsible for completing tasks associated with the center's daily
operation. A client consultant will act as a liaison, provide
product/services information and resolve any emerging problems that
our client accounts might face with accuracy and efficiency.
The best consultants are genuinely excited to help clients. They're
patient, empathetic, and passionately communicative. They love to
talk. Client consultants can put themselves in their client's shoes
and advocate for them when necessary. Clients feedback is
priceless. Problem-solving also comes naturally to client
consultants. They are confident at troubleshooting and investigate
if they don't have enough information to resolve client
complaints.
The target is to ensure excellent service standards, respond
efficiently to client inquiries and maintain high client
satisfaction.
What You Will Do
Who You Are
About Us
Beyond strives to simplify operations, reduce costs and streamline
payments for small and mid-size business owners across the country.
Every customer is provided with the reliable, flexible, and secure
business solutions they need in a clear, transparent manner they
can trust. We are committed to the highest level of technological
innovation, contract terms and customer service-earning our
customers' business every day. Every employee is provided with the
vital tools, resources and compensation needed to achieve
success.
We will deliver results, tell the truth, and make a difference with
a determination to transform the business world. Good is not nearly
good enough. We go Beyond.
This job description provides many examples of the types of
responsibilities required, but is in not intended to be a
comprehensive list. The incumbent will complete other job
responsibilities as needed which are not specifically described in
this document.
Beyond is an equal opportunity employer to all employees and
applicants without regard to race, color, religion, sex, national
origin, age, disability or genetics. Beyond complies with
applicable state and local laws governing nondiscrimination in
employment in every location in which the company has facilities.
This policy applies to all terms and conditions of employment,
including recruiting, hiring, placement, promotion, termination,
layoff, recall, transfer, leaves of absence, compensation and
training.
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Keywords: Get Beyond, Louisville , Client Support Specialist- Second Shift, Other , Louisville, Kentucky
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