Patient Access Scheduler
Company: Baptist Health Louisville
Location: Louisville
Posted on: May 4, 2021
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Job Description:
Baptist Health strives to cultivate a close-knit, positive and
professional environment that encourages our employees to want to
come to work every day. When you choose Baptist, you have an
opportunity to play a role in providing compassionate, quality care
that makes a difference in the lives of our patients and promotes
joy throughout our communities. Job Description: Patient Access
Schedulers are responsible for scheduling patients for diagnostic
tests and procedures as ordered by referring physicians (generally
via Epic, fax or telephone). The Patient Access Scheduler will
handle a large volume of incoming calls or faxes and schedule with
multiple procedures within multiple departments. This person will
be the first point of contact with patients or physician offices,
and must ensure their needs are met. This person will be working in
a fast paced environment where they will be expected to display
expert customer service and communication skills to properly assist
patients or office staff. They are responsible for informing
patients and/or physician staff of the proper preparation and
instructions for the tests ordered, and identify any
precerts/authorizations/referrals they need to acquire. Must
maintain effective communication with the patient, physician
offices and ancillary departments within the hospital.
Pre-registration, creation of payment estimates, insurance
verification and benefit evaluation prior to appointment is
imperative. Responsible for retaining orders for all scheduled
appointments prior to service.
Keywords: Baptist Health Louisville, Louisville , Patient Access Scheduler, Other , Louisville, Kentucky
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