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Patient Access Scheduler

Company: Baptist Health Louisville
Location: Louisville
Posted on: May 4, 2021

Job Description:

Baptist Health strives to cultivate a close-knit, positive and professional environment that encourages our employees to want to come to work every day. When you choose Baptist, you have an opportunity to play a role in providing compassionate, quality care that makes a difference in the lives of our patients and promotes joy throughout our communities. Job Description: Patient Access Schedulers are responsible for scheduling patients for diagnostic tests and procedures as ordered by referring physicians (generally via Epic, fax or telephone). The Patient Access Scheduler will handle a large volume of incoming calls or faxes and schedule with multiple procedures within multiple departments. This person will be the first point of contact with patients or physician offices, and must ensure their needs are met. This person will be working in a fast paced environment where they will be expected to display expert customer service and communication skills to properly assist patients or office staff. They are responsible for informing patients and/or physician staff of the proper preparation and instructions for the tests ordered, and identify any precerts/authorizations/referrals they need to acquire. Must maintain effective communication with the patient, physician offices and ancillary departments within the hospital. Pre-registration, creation of payment estimates, insurance verification and benefit evaluation prior to appointment is imperative. Responsible for retaining orders for all scheduled appointments prior to service.

  • High School diploma or equivalent
  • Must type 45-50 wpm
  • Registration or Scheduling Experience Preferred If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer.

Keywords: Baptist Health Louisville, Louisville , Patient Access Scheduler, Other , Louisville, Kentucky

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