Company: Total System Services, Inc.
Posted on: June 12, 2021
Every day, Global Payments makes it possible for millions of
people to move money between buyers and sellers using our payments
solutions for credit, debit, prepaid and merchant services. Our
worldwide team helps over 3 million companies, more than 1,300
financial institutions and over 600 million cardholders grow with
confidence and achieve amazing results. We are driven by our
passion for success and we are proud to deliver best-in-class
payment technology and software solutions. Join our dynamic team
and make your mark on the payments technology landscape of
Summary of This Role
Reviews and analyzes consumer and/or commercial credit
applications that are not automatically approved or declined by
credit card applications. Receives requests from cardholders and
merchants that involves credit decisions. Works within client
defined credit policies to insure accurate credit decisions.
Reviews applications for possible fraud. Provides quality customer
service in a timely manner while working in a multi-client
environment with multiple system applications.
What Part Will You Play?
- Handles 25-50 daily inquires from 1 or more assigned clients
within a multi-client environment with various application systems
by responding to cardholder requests, such as credit line increases
and account maintenance and reviewing/processing credit card
applications, to include verifying information against credit
bureau data. Requests system generated letters to credit applicants
requesting additional information in order to accurately process
their credit application.
- Begins to develop a knowledge of internal and client specific
policies and procedures through training, applying established
processes to resolve customer inquiries, and assisting more
experienced Credit Specialists.
- Completes required documentation/reporting to accurately track
daily work assignments for client billing.
What Are We Looking For in This Role?
- High School Diploma or Equivalent
- Typically No Relevant Experience Required
- 0-2 years related work experience
What Are Our Desired Skills and Capabilities?
- Skills / Knowledge - Acquires and applies job skills and learns
company policies and procedures to complete assigned routine
- Job Complexity - Works on assignments that are routine to
semi-routine in nature, requiring limited decision outside of
stated processes, but recognizes the need for occasional deviation
from accepted practice. Has little or no role in the
- Supervision - Normally receives detailed instructions and
follows established procedures on all work, requires instructions
on all assignments. Works under close supervision.
- Skills / Knowledge - Working knowledge of credit bureaus and
Global Payments Inc. is an equal opportunity employer.
Global Payments provides equal employment opportunities to all
employees and applicants for employment without regard to race,
color, religion, sex (including pregnancy), national origin,
ancestry, age, marital status, sexual orientation, gender identity
or expression, disability, veteran status, genetic information or
any other basis protected by law. Those applicants requiring
reasonable accommodation to the application and/or interview
process should notify a representative of the Human Resources
Keywords: Total System Services, Inc., Louisville , Underwriter I, Other , Jeffersonville, Kentucky
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