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Operations Manager - Village Active Lifestyle Community

Company: Kentucky Masonic Homes
Location: Louisville
Posted on: June 12, 2021

Job Description:

Position Summary

The Village Operations Manager is responsible for the daily operations of the Village Active Lifestyle Community.

Essential Duties and Responsibilities

  • Address residents and families' concerns/issues and follow-up in a timely manner
  • Manage work orders and coordinate with maintenance, housekeeping, and IT
  • Kentucky Housing (Affordable Housing)
  • New applications/Certification
  • Annual recertification of current residents

  • Work with the VP of Independent Living, MHKY Maintenance, and Village housekeeping to update and renovate Village apartments as needed
  • Field calls and delegates tasks to the appropriate department
  • Work as a liaison between Village and Higher Care for resident transitions
  • Responsible for oversight of the cleanliness, and upkeep of the Village. Repairs and maintenance would be coordinated and delegated to MHKY maintenance and Village housekeeping staff
  • Host monthly town hall meetings as well as individual building meetings
  • Maintain Census and Resident Directory
  • Lease signings and Life Plan Resident closings
  • Manage move-in and Move-out checklists
  • Provide monthly occupancy report to VP of Independent Living
  • Work with the independent living sales team to cultivate and maintain waitlist for affordable, market rate, and Life Plan apartments
  • Work with the independent living sales team to conduct tours and help facilitate the renting of Village apartments
  • Other duties as assigned

Keywords: Kentucky Masonic Homes, Louisville , Operations Manager - Village Active Lifestyle Community, Other , Louisville, Kentucky

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