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Tuition Planner

Company: John Wiley & Sons, Inc.
Location: Louisville
Posted on: June 12, 2021

Job Description:

Location: Louisville, KY

At Wiley, we welcome you for who you are, the background you bring, and embrace individuals who get excited about learning whether online or by book. Learning is for everyone, and so is our workplace. Bring your experiences, your perspectives, and your passion. It's in our differences that we empower the way the world learns.

The Tuition Planner's role is to educate and assist students in the enrollment process regarding payment and financial aid. The Tuition Planner must identify each student's financial plan, then guide through next steps, including financial aid, payment plans, veteran's benefits, and employer pay.

How you will make an impact:

  • Ensure that contact and follow-up is made with potential students via telephone and e-mail.
  • Assist students with questions regarding cost, payment options, next steps, and deadlines.
  • Explain and collect outstanding documents as required by the school.
  • Work as part of a team with the partner schools financial aid and accounts departments, as well as other teams within TLH.
  • Other duties as assigned.
  • Willingness to learn financial aid and payment policies, processes, and procedures.

We are looking for people who:

  • Have a minimum of a Bachelor's degree.
  • Proficient knowledge of Microsoft Office and Outlook.
  • Strong accuracy and attention to detail.
  • Ability to perform multiple tasks efficiently and effectively.
  • High level of interpersonal and communication skills.
  • Positive attitude, goal and results oriented.

About Wiley:

We are in one of the most dynamic periods in our history as technology, globalism and economic diversity create farreaching changes in the world. As a learning business, Wiley makes meaningful contributions to research discovery and lifelong learning by helping organizations achieve their goals and people achieve success from education through their career. We may have been founded over two centuries ago, but our secret to success remains the same: change with the times and adapt to meet the ever-evolving needs of our customers. The company's headquarters are located in Hoboken, New Jersey, with operations in the U.S., Europe, Asia, Australia, and Canada.

Wiley is an equal opportunity/affirmative action employer. We evaluate qualified applicants and treat all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or based on any individual's status in any group or class protected by applicable federal, state or local laws.

When applying, please attach your resume/CV to be considered.

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Keywords: John Wiley & Sons, Inc., Louisville , Tuition Planner, Other , Louisville, Kentucky

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