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Program Development Manager (686133)

Company: Zimmer Biomet
Location: Louisville
Posted on: October 12, 2021

Job Description:

Job Summary
Zimmer Biomet is a world leader in musculoskeletal health solutions. Our team members are part of a company with a heritage of leadership, a focus on shaping the future, and a mission dedicated to alleviating pain and improving the quality of life for people around the world.

The Program Development Manager provides account management for the ROSA system in addition to periodic assistance for ROSA on the clinical level. The Program Development Manager also plays a critical role in building the utilization of ROSA system. In addition, they would be responsible to lead key projects that are needed for the clinical services team with a specific focus on an account development and account management.
Principal Duties and Responsibilities
• Using available tools/resources/materials, develop a hospital specific support plan with hospital administrators, surgeons, and hospital staff to enable independent use of the ROSA System • Through partnership with the surgeons and hospital staff, help drive system utilization by determining the appropriate program elements to meet the needs of the hospitals’ patient and local market • Provide on site support for product demonstrations and educational initiatives to build local and regional market awareness • In partnership with the capital sales team, work to develop account development plans tailored to the local market • Work in tandem with Field Clinical Representative management team to train new employees in the TSS role regarding account management specifically • During periodic ROSA Program Review meetings with hospital administration and surgeons, provide relevant data and analysis to drive feedback and recommendations aimed at helping the hospital meet its established goals • Lead surgical teams through training pathways designed to educate and train surgeons, staff, and administrators on the ROSA system • Perform new system installations, preventative maintenance, and troubleshooting and repair for installed ROSA systems following established processes Work with Field Clinical Representative team as well as capital team to help further refine the ROSA capital pipeline; overall accountability for the maintenance of the capital pipeline
Expected Areas of Competence
• Promote the highest levels of customer satisfaction through the timely response of customer inquiries, clear and effective communications, and professional appearances. • Follow all internal communication and documentation policies (QA). • Provide product feedback and improvements to R&D Attend product trade shows and annual trainings as needed
Education/Experience Requirements
• Bachelor\'s degree in Business, Sales, Marketing, or technical discipline preferred. Associate’s degree with equivalent experience will be considered. 3 or more years of experience selling and proctoring TJA
Travel Requirements
Up to 80% Travel
Additional Information
EOE/M/W/Vet/Disability

At Zimmer Biomet, we believe in The Power of Us, which means that we are stronger together. We are committed to creating an environment where every team member feels included, respected, empowered, and celebrated.

Compensation Range: $100,000 - $150,000

Keywords: Zimmer Biomet, Louisville , Program Development Manager (686133), Other , Louisville, Kentucky

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