This position is responsible for managing the Quality and Food
Safety program for “our client”, Inc. The Quality Director ensures
systems are in place to produce food products that are safe, legal
and meet the needs of our Customers. This is achieved through
robust auditing and collaborative work with various team members to
drive continuous improvement. This position also manages plant
Quality Managers’ performance, growth and development.
The Quality Director also works directly with customers as their
primary technical resource and champions special projects as
assigned by the Executive Leadership Team to support company
ESSENTIAL DUTIES AND
o Establishes, audits and revises company quality, food
safety and plant sanitation programs.
o Maintains effective document control.
o Performs annual audit for all quality and food safety
programs for effectiveness and consistency throughout the
o Revises programs and trains plant management team on
o Provides annual summary report of changes to senior
o Establish metrics and reporting systems to insure
compliance to specifications, company policies and
o Responsible for maintaining records and metrics for
o Trains facilities to consistently perform root cause
o Insures continuous improvement efforts are documented and
o Conducts annual review of plant performance against
customer specifications/formulation and reports findings to senior
o Champions internal auditing program.
o Develops and training internal auditing team.
o Develops and maintains internal auditing
o Maintains and audits accuracy and precision testing of
o Audits various internal business units for compliance to
company policy and procedures.
o Reports finding to plant management and senior
v Champions external audits.
o Leads all non-GMP audits.
o Conducts 2 pre-audits/facility each year based on
customer and third party audit criteria (encompasses all aspects of
GMP, food safety and quality systems).
o Meets with plant management team to review results in a
timely manner and communicates plant performance and overall
readiness to senior management.
o Audits forward warehouses as necessary and maintains
required emergency contact information and audit records.
o Champions crisis management team.
o Provides annual training to team members.
o Conducts mock training sessions.
o Serves as the primary contact for any significant food
safety and/or food quality event.
o Regularly communicates with sales and customers to
support overall customer satisfaction.
o Ensures performance of plant Quality Managers meet
company expectations to drive effect results that support Food
Safety, Worker Safety, Quality, Sanitation and
o Travels as necessary to audit facilities and attend
o Communicates training requirements for quality, food
safety and sanitation programs and procedures.
o Identify programs and procedures and training
o Reviews expectations with training coordinator and plant
o Audits effectiveness annually and provides summary report
to senior management.
v Supports special projects as assigned.
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
o Strong communication and influencing skills.
o B.S., preference for Food Science or Food
o Minimum of 10 years working in the food industry.
o Certified in HACCP/HARPC
o Knowledge of governmental and industry standards for the food
o Minimum of 3 years’ experience working a food production
o Demonstrated understanding of SPC and
o Good MS Office and presentation skills.
o Demonstrated experience leading and building effective
o Ability to prioritize and multi-task work.
o Demonstrated problem solving ability.
o Certified Quality Auditor preferred
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job.
o Ability to physically inspect food facilities (capable of
climbing, kneeling, walking, bending as necessary).
o High level of energy, able to travel and work long hours
o Ability to lift up to 50 lbs.