Trade Support Administrator

Company: Tp Icap
Location: Louisville
Posted on: January 16, 2022

Job Description:

Overview of RoleResponsible for daily operational and support system to include but not limited toadministrative and customer service duties.
Key ResponsibilitiesAdministrative

• Computer Data Entry
• Input all commodity trades into ICAPture and various exchanges.
• Ensure accuracy and timely input of trades
• Revise and resend trades
• Operate telephone
• Answer and transfer calls, assist customers, take messages
• Screen phone calls
• Respond to Email inquiries
• Assist brokers as needed
• Maintain deal tickets for brokers
• Order and maintain office supplies, kitchen supplies, drinks etc. Customer Service
  • Coordinate all phone calls regarding trade confirmations to include error and changes requested by counterparties or brokers.
  • Provide daily email reports with customer's corresponding back office personnel
  • Maintain/coordinate client database
  • Add/delete clients
  • Ensure accuracy of addresses, phone numbers, fees etc.
  • Notify brokers of fee change information
  • Superior phone and communication skills
  • Good computer skills (Windows, Microsoft Office, Excel)
  • Data entry
  • Ability to multi-task and work in a fast paced
    Qualifications & Experience
    • College degree preferred
    • An educational or work-related background in administration or data entry is required.
      Culture & Conduct Responsibilities
      • Responsibility for ensuring that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. It is your responsibility to ensure compliance with operational risk requirements (e.g. cultural behaviours, security policies and regulatory requirements)
      • It is expected that you complete any mandatory training by the required deadlines.
      • Act with integrity and due skill, care and diligence in carrying out your duties.by Jobble

Keywords: Tp Icap, Louisville , Trade Support Administrator, Other , Louisville, Kentucky