Automotive Service Advisors

Company: Bill Collins Auto Group
Location: Louisville
Posted on: January 16, 2022

Job Description:

4220 Bardstown Road, Louisville, KY 40218
AUTOMOTIVE SERVICE ADVISORTop Pay for Experienced Advisors with a Sign-on Bonus!
Get Paid What You Are Worth!
Opportunity to Earn 6 figures!
Base Pay plus Performance Based Bonuses!Flexible Scheduling
Bill Collins Ford of Louisville is the Go-To spot for Shepherdsville, Mount Washington, Taylorsville and Cox's Creek drivers seeking a new or used vehicle. Customer satisfaction is our business! We believe that culture makes a difference and we focus on building relationships with our employees, our customers, and our community.Do you currently work at Valvoline, Pep Boys, Ken Towery, Tire Discounters, Meineke or Penzoil, we are looking for you!
What we offer:

• Base Pay plus Peformance Based Bonuses
• Top Pay for Experienced Advisors
• Sign-on Bonus!
• Get paid what you are worth
• Opportunity to earn 6 figures!
• Health, Dental and Vision benefits
• Flexible Scheduling
• Full-time position
• Commitment to continually grow our personnel in their respective roles
• 401(k) retirement plan
• Paid Vacation!
• Rewarding, professional and respectful work environment
  Responsibillities - Service Advisor:
  • Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous service
  • Advise customers on necessary/suggested services and costs; including special promotions
  • Answer technical questions about vehicle problems, warranties, service and repairs
  • Oversee administration of warranty claims
  • Follow the status of a customer's vehicle from service bay entry through completion of work
  • Keep customers informed of any changes that occur
  • Upon completion of work, review work order with customer
  • Provide a completely satisfied customer experience
  • Schedule appointments for service/maintenance/recall work
    Qualifications and Requirements - Service Advisor:
    • Fantastic customer service and communication skills
    • Friendly personality
    • Time-management skills
    • Professional, well-groomed personal appearance and a positive attitude
    • Team-oriented and self-motivated
    • Able to work with little to no supervision
    • Strong computer skills
    • Good multitasking and organizational skills
    • Clean driving record and valid driver's license
    • High school diploma or equivalent
    • Applicants must pass pre-employment testing to include background checks and MVR
      We are an equal opportunity employer and prohibit discrimination/harassment with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: Bill Collins Auto Group, Louisville , Automotive Service Advisors, Other , Louisville, Kentucky