Senior Call Center Rep Louisville, KY- HYBRID
Company: CSI Companies
Posted on: June 25, 2022
The CSI Companies is hiring a Senior Call Center Representative
for a leading Human Resources Companies located in Louisville, KY,
on a HYBRID schedule, for a contract to perm placement based on
performance. Title of Job: Senior Call Center Representative Pay:
21 to $23.50/hr DOE Hours: Full time Monday Thru Friday 8-5 can be
flexible. asking about 5 hours of overtime per week. This is a
contract for 6 months with the possibility to go perm. or extended
based on performance. Location: Louisville, KY. HYBRID 2 days in
office and 3 days at home. Effective Date / tentative start date:
interviewing Immediately and offer contingent upon completing a
background check and drug screening. Must be fully vaccinated or
willing to provide weekly negative covid test results. Job Details:
The Senior Call Center Representative is expected to answer general
inbound and places outbound calls in a call center with the goal of
increasing business, customer satisfaction, and customer retention.
They Position Responsibilities:
- Follows basic procedures and scripts.
- Use -fundamental knowledge to navigate company's customer
- Have basic knowledge of company, services, and products.
- Take -care of inbound and outbound calls of a lesser complexity
that are primarily routine or basic in nature. Required Skills:
- An associates or bachelor's degree in related fields
- 2-4 years of someone working in a call center in the insurance
industry, banking industry or financial services industry.
- Used to working in a fast paced and goal-oriented work
- Looking for great customer service skills, great attitude, and
professionalism. About Us The CSI Companies is a recruiting Firm
established in 1994 that has been awarded "Best of Staffing" for 5
years in a row. We -provide outstanding services to the world's
leaders in healthcare field as well as other organizations. For
consideration, please submit your resume with all your relevant
experience included on it for immediate consideration. Only those
candidates identified for an interview will be contacted.
Keywords: CSI Companies, Louisville , Senior Call Center Rep Louisville, KY- HYBRID, Other , Louisville, Kentucky
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