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Senior Call Center Rep Louisville, KY- HYBRID

Company: CSI Companies
Location: Louisville
Posted on: June 25, 2022

Job Description:

The CSI Companies is hiring a Senior Call Center Representative for a leading Human Resources Companies located in Louisville, KY, on a HYBRID schedule, for a contract to perm placement based on performance. Title of Job: Senior Call Center Representative Pay: 21 to $23.50/hr DOE Hours: Full time Monday Thru Friday 8-5 can be flexible. asking about 5 hours of overtime per week. This is a contract for 6 months with the possibility to go perm. or extended based on performance. Location: Louisville, KY. HYBRID 2 days in office and 3 days at home. Effective Date / tentative start date: interviewing Immediately and offer contingent upon completing a background check and drug screening. Must be fully vaccinated or willing to provide weekly negative covid test results. Job Details: The Senior Call Center Representative is expected to answer general inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention. They Position Responsibilities:

  • Follows basic procedures and scripts.
  • Use -fundamental knowledge to navigate company's customer information systems.
  • Have basic knowledge of company, services, and products.
  • Take -care of inbound and outbound calls of a lesser complexity that are primarily routine or basic in nature. Required Skills:
    • An associates or bachelor's degree in related fields (preferred).
    • 2-4 years of someone working in a call center in the insurance industry, banking industry or financial services industry.
    • Used to working in a fast paced and goal-oriented work environments.
    • Looking for great customer service skills, great attitude, and professionalism. About Us The CSI Companies is a recruiting Firm established in 1994 that has been awarded "Best of Staffing" for 5 years in a row. We -provide outstanding services to the world's leaders in healthcare field as well as other organizations. For consideration, please submit your resume with all your relevant experience included on it for immediate consideration. Only those candidates identified for an interview will be contacted. ##PhoenixOps #ZR-Phoenix

Keywords: CSI Companies, Louisville , Senior Call Center Rep Louisville, KY- HYBRID, Other , Louisville, Kentucky

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