Remote IT Support Specialist 1
Company: VirtualVocations
Location: Louisville
Posted on: August 7, 2022
|
|
Job Description:
An information technology company is filling a position for a
Remote IT Support Specialist 1.
Core Responsibilities of this position include:
Serving as the primary point of contact for all Members
Answering inbound phone calls as primary responsibility, return
calls, and follow up on emails
Responding to a variety of technical and non-technical inquiries as
quickly and accurately as possible
Qualifications for this position include:
Two years of experience in a fast-paced call center or customer
service environment or combination of degree and experience
Technical aptitude and proven ability to use web browser, web
applications, and other forms of technology
Ability to navigate multiple web applications simultaneously, and
be proficient with online meeting software and web conferencing
tools
Ability to be able to juggle many technical and administrative
tasks, all with a sense of urgency, simultaneously and
accurately
Ability to be organized, ahead of schedule, communicative, and
accountable
Ability to be solution driven for positive outcomes
Keywords: VirtualVocations, Louisville , Remote IT Support Specialist 1, Other , Louisville, Kentucky
Click
here to apply!
|