Remote IT Support Specialist 1

Company: VirtualVocations
Location: Louisville
Posted on: August 7, 2022

Job Description:

An information technology company is filling a position for a Remote IT Support Specialist 1.

Core Responsibilities of this position include:
Serving as the primary point of contact for all Members
Answering inbound phone calls as primary responsibility, return calls, and follow up on emails
Responding to a variety of technical and non-technical inquiries as quickly and accurately as possible
Qualifications for this position include:

Two years of experience in a fast-paced call center or customer service environment or combination of degree and experience
Technical aptitude and proven ability to use web browser, web applications, and other forms of technology
Ability to navigate multiple web applications simultaneously, and be proficient with online meeting software and web conferencing tools
Ability to be able to juggle many technical and administrative tasks, all with a sense of urgency, simultaneously and accurately
Ability to be organized, ahead of schedule, communicative, and accountable
Ability to be solution driven for positive outcomes

Keywords: VirtualVocations, Louisville , Remote IT Support Specialist 1, Other , Louisville, Kentucky