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Post Entry File Prep

Company: UPS
Location: Louisville
Posted on: November 25, 2022

Job Description:

Job Title: File Prep/Resolution Coordinator



Job Type: Administrative Region/District: 22/13



Job Summary:



* The position is responsible for handling incoming post entry requests, preparing paperwork for Analyst processing, photo copying of documents and scanning/mailing of Customs documents.

* Prepare the post entry file for processing; includes, assembly of packets for CBP, pulling all documents from Imaging, creating the file and running liquidation queries

* Mailing of post entry packets and customer invoices

* Maintaining ongoing relationships, providing support and resolving problems. Monitoring Duty Refund Account process for all CHB operating systems. Completes billing revisions for multiple systems. Provides support to customers as needed.

* Ensure PE claims are submitted for proper approval, monitor departmental reports to ensure timely submission of PE claims to CBP, using ABI queries to determine next plan of action. Monitoring Customs responses

* Logging of data elements into the Post Entry Management System and audit post entry claims to ensure accuracy of information submitted to CBP, generate reports, close issues, send PE claims to next level for approval as necessary

* Communication with CBP and Brokerage personnel on a daily basis

* Monitoring of CBP decisions/responses

* Coordinate correction notices for billing invoices and forwarding of approvals in the Post Entry Management Systems for F&A processing.



Job Description: The File Prep/Resolution Coordinator Representatives Position supports administrative functions of the Post Entry team.



Required Skills: Must possess excellent customer service skills. Courtesy plus training is desirable. Ability to work in a close team setting. . Maximum of 4 occurrences within a 6 month period. Most recent JPA score must be fully acceptable.



Additional Skills: Brokerage knowledge preferred. Preferred knowledge of ITT, IDIS, BDIS, and BOSS. Strong organizational skills, must be able to multi-task and make decisions regarding Customer requests for refunds. Must be a team player and able to assist in other areas within team when needed. Must be able to work holidays and additional hours as needed.



Interpersonal Skills: Self starter. Highly motivated. Career Oriented. Able to work within tight time constraints. Must be a team player able to work in a team environment.



Work Environment: Louisville Brokerage office. The brokerage is a business office of more than 500 employees overall, who work multiple shifts. The operation is open 24 hours a day, seven days a week. Staffing consists of both full and part time employees. Brokerage is responsible for clearing international air shipments that are entering the U.S. from foreign origin through the respective U.S. Government agencies. Dress code is business flex attire.



Individuals who accept this job opportunity will be expected to be flexible in assisting with coverage in other departments, during fluctuations in volume, vacation coverage or leave of absence coverage and as required by their management team.



* There is a 6 month lock with this position.



UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law Apply Now

Keywords: UPS, Louisville , Post Entry File Prep, Other , Louisville, Kentucky

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