Leasing Professional for Apartment Community

Company: River Chase Apartments
Location: Clarksville
Posted on: November 25, 2022

Job Description:

_GREAT OPPORTUNITY FOR BASE PAY PLUS EARN LEASING AND RETENTION BONUSES (OPPORTUNITY FOR ADDITIONAL ANNUAL SALARY OF $13,000+)_

_Apartment Leasing Agent _
We are seeking a Leasing & Resident Relations Agent. This person will be the face of the community to residents and potential prospects. Respective duties include, but are not limited to:

*Leasing*
* Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).
* Immediately record all telephone and in-person visits on appropriate reports.
* Files own guest cards and maintain according to established procedures.
* Inspect models and available "market ready", communicate related service needs to Manager.
* Demonstrate community and apartment/model and apply product knowledge to clients needs by communicating the features and benefits; close the sale.
* Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.
* Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Manager for approval. Follow up with applicant regarding status.
* Ensure apartment is ready for resident to move-in on agreed date.
* Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect's needs.
* Secure new resident's signature(s) on appropriate paperwork prior to move-in. Orient new residents to community.
* Assist in monitoring renewals. Distribute and follow-up on renewal notices.
* Monitor advertising effectiveness. Gather information about market competition in the area and file.
* Represent the company in a professional manner at all the times.

*Administrative*
* Accept rental payments and give immediately to Manager.
* Type lease and complete appropriate paperwork and input information on RealPage software system accurately and on a timely basis.
* Maintain current resident files.
* Maintain and record weekly inspections for the community.
* Conduct apartment inspections for renewals or other issues as required.
* Distribute all community-issued notices.
* Assist management team with other various tasks as required.
* Consistently implement policies of the community.

*Resident Retention*
* Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments.
* Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters.
* Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis.
* Maintain open communication with Manager and Maintenance Supervisor.
* Contribute to cleanliness and curb appeal of the community on continuing basis.
* Assist in planning resident functions. Attend functions and participate as host for any functions as directed by Manager.

*Neighborhood Marketing*
* Participate in outreach marketing activities on a regular basis to obtain prospective residents.
* Advise residents of referral bonuses.
* Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc.
* Distribute newsletters, pamphlets, flyers, etc.
* Conduct market surveys and shop competitive communities.

*Essential Job Functions*
* Fair Housing Certification, willingness to obtain prior to interacting with prospective residents.
* Demonstrate an ability to support and contribute to community team.
* Demonstrate strong oral and written communication skills.
* Operate telephone, personal computer/keyboard, Microsoft Office including Word and MS Outlook, community software
* Must possess a positive attitude and the ability to smile under all circumstances.
* Participate in training in order to comply with new or existing laws.
* Ability to work a flexible schedule, including evenings and weekends.
* Neat, clean, professional at all times throughout the workday and/or whenever present at the community.
* Comply with expectations as demonstrated in the employee handbook.
* Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem.
* Successfully pass drug test.

*Core Values*

In order to achieve success the Bi-State Management team must embrace certain core principles and values.
* Honesty
* Integrity
* Competence
* Tenacity & Enthusiasm
* Creativity
* Professionalism
* Drive

*Schedule & Benefits*
* Work schedule is Mon-Fri from 8:30 am to 5:30 pm with a few potential Saturdays (10 am to 5 pm) as needed.
* Competitive hourly rate, OT available, and paid bonuses
* Healthcare/dental/vision, retirement plan with company match, paid holidays and vacations
* On-site apartment available as part of compensation package

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Health insurance
* Life insurance
* Paid time off
* Referral program
* Retirement plan
* Vision insurance
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
* Weekend availability
Supplemental pay types:
* Bonus pay

COVID-19 considerations:
All customers are required to wear masks when entering office

Application Question(s):
* Why are you looking for a change in employment?
* What is your desired compensation range?
* What is the largest apartment community you have worked at?
* Which leasing software program(s) are you most familiar with?
* What skillsets do you believe you would bring the most to the role?

Experience:
* apartment leasing: 1 year (Required)

License/Certification:
* Driver's License (Required)

Work Location: One location%58047475%

Keywords: River Chase Apartments, Louisville , Leasing Professional for Apartment Community, Other , Clarksville, Kentucky