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Mazda Service Advisor

Company: Oxmoor Mazda
Location: Louisville
Posted on: November 25, 2022

Job Description:

Oxmoor Mazda in Louisville, KY has an immediate openingfor an Experienced Service Advisor for our growing store. We have an abundance of business and are seeking an individual who wants to work for a top-notch organization . Benefits offered to the Experienced Service Advisor by Oxmoor Auto Group: Medical and life insurance programs for eligible employees. 401(k) plan with employer match. Company provided training and education. Discount vehicle purchase program. Fantastic advancement opportunities. Responsibilities of the Experienced Service Advisor : Maintain Customer Service Index (CSI) rating as set by dealership service manager. Responsible for the entire customer service experience from the service drive until vehicle is turned back over to the customer. Advise customers on the care of their vehicles and the value of maintenance in accordance with the manufacturer's specifications. Effectively communicate to the customer the timeline of repair and maintenance. Follow up with progress calls and/or emails to customers regarding any changes in the estimate or pick up time. Document repair and maintenance changes on repair order in the approved manner. Qualifications of the Experienced Service Advisor : Broad knowledge of new vehicle technologies. Self-motivated enthusiastic presence in a team environment. Strong written and communication skills Valid driver's license and clean driving record. Professional appearance and work ethic.Job Type: Full-timePay: Up to $90,000.00 per yearBenefits: 401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insuranceSchedule: Monday to Friday Weekend availabilityLicense/Certification: Driver's License (Required)Work Location: One location

Keywords: Oxmoor Mazda, Louisville , Mazda Service Advisor, Other , Louisville, Kentucky

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