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PT Dispatch Supervisor

Company: UPS
Location: New Middletown
Posted on: November 26, 2022

Job Description:

Position Part Time Dispatch Supervisor Overview The role of the part time dispatch supervisor is to assist the package dispatch supervisor (PDS). This assistance is comprised of dispatch analysis work and performing daily routine tasks that support the dispatch and preload team. The position reports directly to the package dispatch supervisor and is responsible for analysis of the dispatch plan and identifying areas of opportunities. Additional responsibilities include report publication and service audits.Responsibilities 1. Start work routine2. Import historical information into DPS3. Not in System (NIS) previous day's resolution4. Analyze previous day's dispatch using dispatch tools and reports5. Data correction status check6. Publication and distribution of DMS and PAS Toolbox reports7. Publication and distribution of CRS reports8. Missed package research and resolution9. Update PWOR10. Utilize EPD to perform Add/Cuts prior to the start of the preload operation -Responsibilities/Details 1. Start work routine

Verify DIAD download has completedPrint (DCS) air exception report and highlight service failures created by preloadDistribute report -2. Not in System (NIS) previous day's resolution
PrintNISreport from DMSResolve all packages on reportMake necessary changes to DPS (territory and services)Communicate changes to PDS -3. Analyze previous dispatch plan and execution using dispatch tools and reports
Utilizing mapping tools, DPS and Driver MappingPlot previous GD2 data; compare actual dispatch to planned dispatch.Identify opportunities and communicate to PDSMaintain a loop analysis add a line to ensure periodic analysis of all loopsUtilize available reports from the PFT website -4. Data Correction status check
Check on data correction statusAll records in queue will be completed prior to sortAssist as needed, depending on volume fluctuations5. Publication and distribution of DMS and PAS Toolbox reports
PrintHighlight exceptionsDistribution -6. Publication of CRS reports
PrintHighlight exceptionsDistribution -7. Missed package research and resolution
Using PAS Toolbox "Missed Package Report" and missed packages left from PM operation research and identify root cause of all service failures. Work with part time data supervisor to resolve "unknown" service issues in DPS and AMS.Service ProviderLoaderData AcquisitionScan, Print and ApplyData CorrectionsFlipsAmbiguous matchesCustomer - EPD inaccuracyCommunicate and distribute recap of service issuesUpdate DPS has needed -11. Complete automated controlled dispatch audit - one a month -12. Update PWOR -13. Utilize EPD to perform Add/Cuts prior to start of preload operation -Core Competencies
Organizational Skills - Able to manage time, processes, and achieve results throughout the operation.Analytical Skills - Able to identify potential opportunities.Technology Skills - Knowledge of all center systems will aide in the success of the overall analysis, planning and execution effectiveness. -Experience/Training Completion of the OMS Training & Development Program including:Dispatch Planning System and UDC knowledgeControlled Dispatch andLoopPrinciplesEducation Preferably attending schoolCritical Skills AnalyticalCustomer FocusDecision-makingInformingInitiativeIntegrityPlanning and OrganizationCritical System Skills Key entry skillsMS Office, ExcelPackage flow technologiesDPS/DMS/EDD/UDC/AMSCenter systemsPTE/DCS/CRS/PKG/SPARCSDispatch ToolsDPS and Driver Mapping
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law
We welcome those with experience in jobs such as Field Client Relationship Manager, Billing, Cost, and Rate Clerk, and Accountant and others in the Accounting and Finance to apply.Required
Job Industries
  • Warehouse & Production

Keywords: UPS, Louisville , PT Dispatch Supervisor, Other , New Middletown, Kentucky

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