Customer Service Representative/Call Center (4 day work week option!)

Company: UCB, Inc. (Jeffersonville, IN)
Location: Jeffersonville
Posted on: November 26, 2022

Job Description:

*Do you want a $1 increase every 3 months? Do you want the ability to earn unlimited monthly commission on top of hourly pay? Do you want rapid career advancement? Do you want career stability? If you answer YES, then UCB, Inc. is your next employer!*

*UCB* is immediately hiring Customer Service Representatives for the Jeffersonville, IN office. Serving the financial industry since 1959 and still growing, UBC Customer Service Representatives work with consumers to find the best financial solutions for their situation. Join the UCB team today to receive paid training and an excellent benefits package. At UCB you are part of an inclusive team which is supportive and encouraging, ensuring you are set up for success!

*Job Duties: *

* Conduct friendly and professional inbound and outbound phone calls
* Inform consumers of their current account status
* Assist consumers in finding the best financial solutions
* Provide accurate record of consumer calls through account documentation

*Preferred Skills: *

* Basic computer knowledge
* Phone Etiquette
* Self-Motivated
* Goal Oriented
* Excellent Attendance
* Spanish Speaking

*Required: *

* High School Diploma
* Ability to pass a background check - clear of felonies or charges involving theft

*Hours of Operation & Location: *

Monday-Friday, 8am-5pm with the exception of one night from 1pm-9pm

*OR*

4 day work week, 8am-6pm or 9am-7pm

200 Patrol Road, Suite 300, Jeffersonville, IN 47130

_\*\*\*UCB, Inc. is operating in-office, and will be for the foreseeable future.\*\*\*_

*UCB provided the following inclusive hiring information: *

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

* Inclusive of minority and disadvantaged groups
* LGBTQ+ friendly workplace
* Age-inclusive

Job Type: Full-time

Pay: From $16.00 per hour + uncapped commission!

Check us out on Facebook!

https://www.facebook.com/UCBJeffersonvilleIN

Job Type: Full-time

Pay: $16.00 per hour

Benefits:
* 401(k) matching
* Dental insurance
* Employee assistance program
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
* Monday to Friday
Supplemental pay types:
* Bonus pay
* Commission pay

Ability to commute/relocate:
* Jeffersonville, IN 47130: Reliably commute or planning to relocate before starting work (Required)

Education:
* High school or equivalent (Required)

Experience:
* Call center: 1 year (Preferred)
* Customer service: 1 year (Preferred)

Work Location: One location%58047475%

Keywords: UCB, Inc. (Jeffersonville, IN), Louisville , Customer Service Representative/Call Center (4 day work week option!), Other , Jeffersonville, Kentucky