Customer Engagement Specialist- WAH
Company: Teleperformance USA
Location: Louisville
Posted on: January 27, 2023
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Job Description:
Category : Customer Service/Support
Why You'll Choose Us
Teleperformance is a strategic partner to the world's leading
companies, bringing solutions and enhancing customer experience
during each interaction. We are the largest interaction expert team
in the market: multicultural, highly skilled, and deeply
knowledgeable, with a wide range of integrated omnichannel
solutions, technology, and the highest security standards. For us,
each interaction needs to be treated as unique.
Benefits of working with TP include:
Our Customer Engagement Specialists act as the primary point of
contact with consumers and are the key to building relationships
through the timely resolution of issues through a variety of
channels including phone, email, chat, eCommerce and responding to
Social Media posts. As you continue to grow and challenge yourself,
you will discover your potential can take you anywhere you want to
go.
Your Responsibilities
Customer Engagement Specialists are required to use excellent
decision making and innovation to resolve issues and respond to
consumer concerns while adhering to company and departmental
guidelines. The position is responsible for resolving high level
consumers issues in a fast-paced environment.
It is our mission to always provide an environment for our
employees that promotes happiness from the inside out. When you
work with us, you are valued and inspired to learn, to teach, and
to grow. We want you to come to work motivated to and proud to be
on our team. That's why we continually invest in creating
outstanding work experiences and endless development opportunities.
We want you to be and feel at your best, always.
Teleperformance is an Equal Opportunity Employer
Keywords: Teleperformance USA, Louisville , Customer Engagement Specialist- WAH, Other , Louisville, Kentucky
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