Cashier - Mall Saint Matthews
Company: JCPenney
Location: Louisville
Posted on: January 27, 2023
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Job Description:
General Description As a Cashier you are accountable for the
customer service and sales experience including: maintaining
checkout standards; assisting with general operations such as
Omnichannel, recovery and inventory; and upholding performance
standards relative to shrink/safety and meeting performance
standards associated with the role.Primary
Responsibilities:Customer Service & Sales - Greets and assists
customers while providing excellent customer service. Demonstrates
WORTH behaviors consistently. Partners where needed for additional
support. Actively and enthusiastic engages customer while working
to resolve problems and assist with credit, rewards and gift card
programs. Promotes Findmore and other programs intended to drive
sales and enhance customer service.Checkout Standards - Completes
checkout processes including returns and re-ticketing. Assists with
the signing and merchandising standards at all checkouts while
stocking and merchandising Impulse Fixtures and replenishment.
Proactively calls for assistance when additional help is needed in
checkout. Utilizes Point of Sale on Mobile Warrior device to
support line management.General Operations - Assists with
Omnichannel efforts as needed. Assists with recovery, put backs and
fitting room maintenance as needed. Participates in annual
inventory processesPerformance Standards - Supports company shrink
and safety initiatives. Meets established performance standards for
the role on a consistent basis, including (but not limited to) the
company's iCAP program, product and service sales, customer
service, profit, productivity, and attendance. Core Competencies &
Accomplishments:To achieve success at JCPenney, a Cashier will
possess the following:Solve problems and make smart decisions that
drive sales, profit or customer service; execute your work
efficiently and effectively; inspire strong performance in yourself
and others.Provide great customer service; cooperate and build
positive, inclusive and respectful relationships; take
accountability for your actions and outcomesProactively find ways
to improve the customer experience; show the confidence and courage
to do what's right; take action with energy and urgencyResults -
Solves problems and makes smart decisions that drive sales, profit
and customer service; executes work effectively and efficiently;
holds self accountable to a high standards to achieve results;
adapts quickly to changing situations with energy and a positive
attitudeOwnership - Provides great customer service; cooperates and
builds positive, inclusive and respectful relationships; takes
accountability for own actions and outcomesIntensity - Proactively
finds ways to improve the customer experience; shows the confidence
and courage to do what is right; takes action with energy and
urgency About JCPenney:At JCPenney, we share a passion for serving
customers, supporting our communities and being the best retailer
for all families. As a company founded on the Golden Rule, our
success is rooted in the belief that we treat everyone the way we
would want to be treated. At every touchpoint, customers discover
stylish merchandise at incredible value from an extensive portfolio
of private, exclusive and national brands. Reinforcing this
shopping experience is the customer service and warrior spirit of
associates across the globe, all driving toward the Company's
mission to help customers find what they love for less time, money
and effort.Working at JCPenney means joining a dedicated team of
associates who are encouraged to be uniquely themselves in a safe,
caring and welcoming environment. It is a place where careers
prosper, accomplishments are celebrated and diversity flourishes.
It's a place that's meant for you. If eligible, we offer a
competitive benefits package including medical/dental/vision, term
life insurance, paid vacation/holidays, and 401(k) with company
match. All associates are eligible for an associate discount on
JCPenney merchandise. Job Title: Cashier - Mall Saint
MatthewsLocation:Louisville, KY, United States-Mall Saint Matthews
5000 Shelbyville RdJob ID: 1096900 J.C. Penney Company Inc.Plano,
Texas
Keywords: JCPenney, Louisville , Cashier - Mall Saint Matthews, Other , Louisville, Kentucky
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