Customer Account Administrator

Company: HR Affiliates
Location: Louisville
Posted on: March 19, 2023

Job Description:

Duties & Responsibilities:
Exhibit a positive, friendly, and helpful attitude with customers/vendors and to be sensitive to their needs.
Communicate with customers, vendors and internally, both verbal & through email to troubleshoot any questions.
Facilitate meetings between appropriate reps and customers
Provide quotations for electrical components and assemblies
Build a strategy with the sales team and vendors to maximize department profitability.
Communicate with customers and coworkers about quoting projects.
Develop Bill of Material using manufactures' software based on plans and specifications provided by the customer and for the development of new accounts for the department by working with departments' vendor partners.
Process information for customers and vendors in a timely manner.
Maintain excellent relationships with customers, vendors, branches, and the outside sales team.
Other duties as assigned by supervisor.
Competencies:
Ability to learn quickly in a fast-paced team environment and have the desire to understand all aspects of a project from start to finish.
Highly organized, act as team player, have excellent and very prompt follow-up and follow-through, polite, positive, professional, and good communication skills.
Perform basic mathematical calculations required to accurately complete assigned tasks.
Work independently & the ability to adapt to flexible schedules if needed.
Analytical thinking, attention to detail, decision making, initiative, and problem solving.
Product and application knowledge.
Have an outgoing personality and we can teach you the product/industry!
Qualifications-Required:
Effective written and verbal communication with customers and coworkers.
Able to prioritize work in multi-tasking environment.
Able to complete tasks, meet tight deadlines under pressure, and follow up on commitments.
Strong sales and customer service aptitude.
Able to operate effectively in a team environment, and work with sales representatives/specialists to meet customer needs.
Ability to always maintain a professional work environment.
PC proficiency for data entry and utilization of Microsoft Office applications, such as Excel.
Qualifications-Preferred:
Bachelor's degree with 3-5 years related experience.
Experience reading and comprehending construction documents.
Strong software experience.
Familiar with Bid Manager Quoting Program and/or GE Empower Quoting Program.
PC proficiency for data entry and utilization of Microsoft Office applications, such as Excel.
Job Type: Full-time
We believe that our benefits should make a difference-to you, your job, and the life you lead outside of work. We are dedicated to supporting our most valuable asset, our employees!
Full-time employees are eligible for the following comprehensive benefit plan:
Medical, Dental, Vision, Rx coverage
Paid parental leave
401(k)
Company-paid Life Insurance + (AD&D)
Short- and Long-Term Disability%11156374% %%admin%%

Keywords: HR Affiliates, Louisville , Customer Account Administrator, Other , Louisville, Kentucky