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AVP Process Transformation - Remote

Company: Lifepoint Health Support Center
Location: Louisville
Posted on: May 27, 2023

Job Description:

Lifepoint Health is recruiting for an Area Vice President of Process Transformation to join our team! -Position Summary:The AVP of Process Transformation will lead enterprise-wide performance improvement efforts and teams to improve the overall quality of patient care, optimize critical processes, and implement strategic initiatives. This position will lead the Lean Transformation Team within the Enterprise Transformation Office (ETO). - The AVP of Process Transformation will work with HSC Leaders, vendor partners, and all levels of leadership and frontline staff throughout Lifepoint Health to design and achieve enterprise improvement strategies, goals, and business objectives. -About Lifepoint Health:Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. -We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.Essential Functions: - To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation. - -

Lead the Lean Transformation Team within the ETO including all Process Engineer resources and provide expertise in determining highest value strategic initiatives across the enterprise.Strategically oversee multiple multidisciplinary process improvement efforts across Lifepoint Health to drive quantifiable, sustainable improvement. - With assistance from the VP of Enterprise Transformation, successfully balance a portfolio of concurrent process improvement projects, through careful project management, appropriate utilization of optimal tools for each project, appropriate delegation to team members, and exceptional time management.Work collaboratively with assigned teams across a highly matrixed organization and variety of care settings by serving as an innovative, strategic partner to improve healthcare value, quality outcomes, and clinical processes. Decrease cost through the reduction of needless variability and waste, involving all key stakeholders. Cultivate a culture of continuous improvement, learning, and highly reliable, measurable results through the application of Lean methodology and tools most appropriate to assigned projects.Guide assigned project teams through planning and successful execution, ensuring that all deliverables necessary for the success of the project are completed on time. - Facilitate prioritization of improvement activities and action items across all efforts.Develop and deploy Lean improvement educational content and training to develop and enhance team members' knowledge, skills, & abilities. Enable optimal engagement and understanding of learners, independent of learning style and carefully identify and validate learning objectives.Systemically monitor and evaluate the quality and appropriateness of improvement techniques and adjust approach accordingly to achieve optimal results.Review, prepare, analyze, and present information to executive leaders across the enterprise.Collaborate and mentor others within the department to enhance implementation skills, change management tactics, and strategic approach to solving problems.Collaborate with clinical informatics, data analytics, program management, and other departments to identify internal team process optimization opportunities that impact business objectives.Develop and lead the delivery of a standardized approach, provision of necessary education and/or training, and accountability mechanisms with regional and hospital-based improvement teams to ensure achievement of desired business objectives.Create and execute communication strategy and materials on business unit activities, progress, and outcome reporting to HSC and Division leadership, and associated field facility leadership teams.Develop and maintain a knowledge base library of Best Practice Clinical Processes across the enterprise, and create an implementation toolkit for high value processesBuild a mechanism to track business value generated from ETO activities tied to strategic programs and projects.Collaborate with business unit leaders on strategic planning of hospital site visit selection and/or expansion of efforts, and subsequent communication with all key stakeholders, including HSC and Division leadership and impacted facility leadership teams.Maintain regular and reliable attendance.Additional Information:The position serves both internal co-workers and external customers, clients, patients, contractors, and vendors. Ability to develop and foster strong, ongoing working relationships by leveraging individual subject matter expertise, knowledge transfer, and best practices is required.Access to and/or works with sensitive and/or confidential information. -Exhibit a [comprehensive] understanding of healthcare regulatory and compliance (e.g., HIPAA). - Skilled in the application of policies and procedures. - Knowledge of Business Office Standards and Recommended Practices. -Supervisory Responsibilities: -Direct leader for 6-12 Lean Process Professionals and other support personnel.Skills and Abilities:Mathematical Skills - - - - - - - - - Business Mathematical Skills -- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.Computer Skills - - - - - - - - - Moderate Computers Skills -- Frequent use of electronic mail, word processing, data entry, spreadsheets, graphics, etc. Ability to create, maintain and incorporate simple functions into documents, spreadsheets, databases, and presentations to support business objectives.Communication - - - - - - - - - Organizational Communication -- Handles broad-based complex information across departments with company-wide impact. Presents to diverse audiences, and can negotiate, motivate and persuade others.Decision Making - - - - - - - - - - Organizational Impact -- Decisions have significant, broad implications for the management and operations of a division. Job contributes to decisions on the overall strategy and direction of Lifepoint.Nature of Problems - - - - - - - - - Organizational Business Problems -- Problems are broad, complex and abstract, often involving company-wide issues. Must develop solutions using substantial creativity, resourcefulness, innovation, negotiation and diplomacy.Independent Judgment - - - - - - - - - Functional Independent Judgment -- Provides and sets goals and priorities for functional area. May make recommendations for department policies, practices, and programs. Makes decisions for and/or resolves problems for others.Planning/OrganizationProject Management -- Handle multiple projects simultaneously including task delegation, project oversight, and resource allocation -Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. - Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job responsibilities. -While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch or crawl; talk or hear; taste or smell. - The employee must occasionally lift and/or move up to 20 pounds. - Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. -Work and Travel Requirements: -Work environment characteristics described here are representative of those that an employee may encounter while performing the essential functions of this job. - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities. -Works in well-lit, ventilated and climate controlled office environment with routine office equipment; some equipment has moving mechanical parts.In hospital environment, may be exposed to hazards and unusual elements, which may include but are not limited to bloodborne pathogens and / or contagious illnesses, toxic chemicals, and biohazardous materials which may require extensive safety precautions and the use of protective equipment.Noise level in the work environment is typical for an office and/or hospital environment.Moderate overnight travel (up to 25%) by land and/or airBenefits:Competitive pay and benefits including 401k, paid time off, employee illness benefit (EIB), medical, dental, vision.Additional Information: -Lifepoint Health is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.Qualifications
-Education: -Degree or equivalent healthcare experience. -Experience: -Minimum 20 years of relevant healthcare experience, with specific emphasis in: healthcare operations, continuous improvement, customer service, systems analysis, working with outside consultants, group leadership and facilitation, interpersonal communication, team building. Strong understanding of performance improvement methodologies, root cause analysis, and change management is required. Demonstrated leadership with proven ability of bringing multiple complex projects to successful completion is required. -Certifications: -Black Belt Certification in Lean Six Sigma is required, Master Black Belt preferred.

Keywords: Lifepoint Health Support Center, Louisville , AVP Process Transformation - Remote, Other , Louisville, Kentucky

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