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Electronic Health Record Administrator

Company: Volunteers of America Mid-States
Location: Louisville
Posted on: May 28, 2023

Job Description:

Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors. - We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education. - When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities. - Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA! - We offer a comprehensive benefits package to employees who meet eligibility requirements. -

PROGRAM: Behavioral Health Services Programs - - - - - - - STATUS: - F-T Salaried -

POSITION: - Electronic Health Record Administrator

REPORTS TO: - Director, ARS Quality Assurance and Integration -


Under general supervision, oversee the use and operations of MyEvolv-Electronic Health Records for the Behavioral Health-Addiction Recovery Services programs. Ensures the integrity of the system, trains, assists staff with the system functionalities, and serves as the primary liaison between management, users, contracted providers, and software vendors. Ensures compliance with federal, state, and accreditation bodies including KY Medicaid, and other applicable regulations related to medical records. - May perform other administrative duties as needed and/or assigned.


A minimum of 2 years of system administrator experience in Electronic Health Information Management System, preferably in a case management software- platform. Certification as an administrator in an EHR preferred. Experience in rolling out an electronic health record platform to a workforce. This position requires demonstrated leadership experience in information technology, and advanced computer and analytical skills. Knowledge of Microsoft Office Suite. - Must possess knowledge of health information and data. Highly organized, pay close attention to details, and the ability to multi task effectively. - -


1. Responsible for the overall day to day operations, support, ongoing upgrades, documentation, data quality, and user training of electronic health record- MyEvolv.

2. Leads Administrator functions to facilitate and maximize the capabilities of the electronic health record while complying with regulatory agencies and other vendor/stakeholder and accreditation bodies. This includes the capture and classification of data serving revenue cycle, data analytics/reporting, patient care and other activities.

3. Implement and oversee workflows, policies and procedures for the EHR system that are reflective of actual operations. -

4. Oversees the ticketing system as it pertains to the EHR. Ensure proper escalation and resolution.

5. Develop and implement EHR training that covers current users, super users, and system administrators. Adjust training materials as needed. -

6. Identifying deficient items/entries within the electronic health record, reporting, and preparing for internal auditing.

7. Processing releases of information, disability requests, subpoenas and court orders, recovering files. - -

8. Assist with preparation and participates in internal auditing procedures. -

9. Other administrative duties as assigned -


--- Competitive salary and a comprehensive benefits package
--- Medical, Dental, Prescription Drug Coverage and Vision
--- Life Insurance
--- Long-Term Disability
--- Short Term Disability
--- Flexible Spending Accounts
--- Health Savings Accounts
--- Critical Illness
--- 403B Retirement Savings Plan
--- Employee Assistance Program
--- Paid Vacation Time (based on eligibility)
--- Paid Sick Time (based on eligibility)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Keywords: Volunteers of America Mid-States, Louisville , Electronic Health Record Administrator, Other , Louisville, Kentucky

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