Desktop Support

Company: Kforce Technology
Location: Louisville
Posted on: September 17, 2023

Job Description:

Kforce has a client that is seeking a Desktop Support in Louisville, KY. This position is onsite, 5 days a week.

Key Tasks:

• As a Desktop Support, you will be supporting C Level Executives on a daily basis
  
• Provides immediate resolution of all technology problems experienced by the Client's executive community
  
• Provides 24/7 software, hardware, and home network installations and support for executives
  
• Provides status updates to executive leadership, Information Technology management, and functional areas regarding unresolved requests and system outages
  
• Acts as a liaison between executive end users, technical support staff, and Information Technology management
  
• Assists with adds, moves, changes, and configurations of computer hardware and software for executive staff
  
• Performs software installations and data backup and recovery for executive end users
  
• Leads and assists on various projects that may impact company leadership, coordinating between Information Technology and executives to help minimize any decrease in end user productivity
  
• Acts as primary support for high priority meetings/company-wide events by determining and supporting the needed audio/visual equipment, by leading any necessary coordination with production companies / venue staff, and by being immediately available
  
• Works as an administrator in Cisco Call Manager and Cisco Unity
  
• Provides technical support and processes user requests regarding Cisco phones
  
• Travels as necessary to Corporate Offices and Data Center locations
  

Keywords: Kforce Technology, Louisville , Desktop Support, Other , Louisville, Kentucky