LouisvilleKYRecruiter Since 2001
the smart solution for Louisville jobs

Customer Care Solutions Representative

Company: Mommy Jobs Online
Location: Louisville
Posted on: August 16, 2019

Job Description:

Virtual Desk Jobs is currently recruiting Customer Care Solutions Representatives. You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $15 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management systems varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred Apply To Become A Customer Service Agent: https://virtualdeskjobs.com/join-now-at-home-customer-service/ - Please reference agent ID code VDJROXANNA. Please contact us directly to discuss customer service remote job openings at 405-494-0214.

Keywords: Mommy Jobs Online, Louisville , Customer Care Solutions Representative, Other , Louisville, Kentucky

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Get Paid At Home: Surveys
Description: Big Brands
Company: Survey Voices
Location: Louisville
Posted on: 08/25/2019

Inbound Call Center Bi-lingual
Description: OUR COMPANY IS OWNED BY OUR TEAM MEMBERS br br Mortenson Dental Partners is one of the largest privately held dental service organizations in the country. We have over 140 practices in 9 states, and (more...)
Company: Mortenson Dental Partners
Location: Louisville
Posted on: 08/25/2019

It support specialist
Description: All Covered, IT Services
Company: konica minolta
Location: Louisville
Posted on: 08/25/2019


Flatbed Owner Operator CDL-A Driver - LEASE PURCHASE
Description: Join Blair Logistics Lease Purchase Opportunities Available We know Flatbed Drivers Are Our Number One Asset Load Every Truck Everyday BENEFITS -Home every weekend - 3,000 referral bonus -70-78 of Line (more...)
Company: Blair Logistics
Location: Louisville
Posted on: 08/25/2019

CDL A Regional Truck Driver
Description: Drive more Earn More Weekly We are now hiring Class A CDL Truck Drivers for our Midwest Regional.Earn up to 0.52 CPM weeklyRunning Area: East of I-35Home Time: WeeklyDetails include: USA Drivers EARN (more...)
Company: USA Truck
Location: Louisville
Posted on: 08/25/2019

Sitter Wanted - Reliable Sitter Wanted Immediately
Description: Hey my name is Tiffany.
Company: Sitter
Location: Louisville
Posted on: 08/25/2019

1st shift Machine Operator
Description: Duties and Responsibilities Daily activities will include, but are not limited to: Perform Preventative Maintenance for assigned
Company: Misa Metal Fabricating, Inc
Location: Louisville
Posted on: 08/25/2019

Current College Students - Front desk or Kennel
Description: We are looking for energetic people to help with front desk reception
Company: Shively Animal Clinic & Hospital
Location: Louisville
Posted on: 08/25/2019

Call Center Supervisor
Description: Description:The Call Center Supervisor position is located at the Central Depot in Louisville, KY, working on the ATMP Army Training Aids, Devices, Simulators and Simulations Maintenance Program contract. (more...)
Company: Lockheed Martin Corporation
Location: Louisville
Posted on: 08/25/2019

ASSISTANT REGIONAL COORDINATOR
Description: ASSISTANT REGIONAL COORDINATOR-- Assist with coordinating maintenance work such as servicing, installing and repairing mechanical equipment and/or performing skilled trade work such as plastering, plumbing, (more...)
Company: Lou Metro Housing Authority
Location: Louisville
Posted on: 08/25/2019

Log In or Create An Account

Get the latest Kentucky jobs by following @recnetKY on Twitter!

Louisville RSS job feeds