EPIC Production Support Engineer

Company: NTT DATA Corporation
Location: Louisville
Posted on: October 15, 2020

Job Description:

Req ID: 98665 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a EPIC Production Support Engineer to join our team in Louisville, Kentucky (US-KY), United States (US).Job Responsibilities Include:Proactively working on incident tickets from customersKnowledge of Incident, Problem and Change Management processes, and toolsPossess excellent troubleshooting skills to help internal/external customers.Provide support & Integration to applicationsWeekend support and Maintenance activitiesRegular monitoring of applicationsWork with different stakeholders like Business, End Users, Development teamThey will be responsible for responding to, documenting and resolving service tickets or any incident that is disrupting the application service that the business users depend onThe role requires both technical capabilities and business understanding as well as excellent communication skillsGood debugging and reverse engineering skills. Basic Qualifications:Minimum of 3 years in Full Stack .Net DevelopmentMinimum of 2 years in working in EMR/EHR (like EPIC ) Data integrationMinimum of 3 years experience in Windows batch and writing command in Unix Knowledge of FHIR and ERM and MRMMust be willing to work in shifts to enable 24 * 7 * 365 Support Preferred SkillsExperience in IBM Data PowerExperience in APIGEE APIM PlatformAbout NTT DATA ServicesNTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. INDHCLSMC#LI-NAM

Keywords: NTT DATA Corporation, Louisville , EPIC Production Support Engineer, Professions , Louisville, Kentucky