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Desktop Support Technician

Company: Modis
Location: Louisville
Posted on: April 9, 2021

Job Description:

Desktop Support Technician job in Louisville, Kentucky is available courtesy of Modis Engineering. Must be helpful, relatable, and pleasant while diagnosing and fixing problems. You will be responsible for interacting and servicing clients with any technical problem they are experiencing.
Hours: 8-5 Mon-FriPay: $19 hrly
Desktop Support Technician Qualification:--- 2-5 years of related work experience, or AA degree, or technical training or equivalent combination of education and experience.--- A+ Certification - or able to obtain within first 6 weeks of employment.--- Solid experience and understanding of IT services and products
Desktop Support Technician Job Responsibilities:--- Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems - you make it happen.--- Be helpful and understanding - provide the support you would want!--- Customize the customer experience for every individual-all communication, instructions, and product knowledge to the level of the individual.--- Determine the most cost-effective repair to minimize customer downtime.

  • --- Be proactive! Prepare reports for analysis of product failure trends and service issues.

Keywords: Modis, Louisville , Desktop Support Technician, Professions , Louisville, Kentucky

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