LouisvilleKYRecruiter Since 2001
the smart solution for Louisville jobs

Field Service Technician

Company: eXcell
Location: Louisville
Posted on: May 4, 2021

Job Description:

At eXcell , you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Join eXcell ! * * * Contract to Hire Opportunity * * * A Field Service Tech is needed to service our clients in an approximately 70-mile radius in the metro Louisville, KY area. The candidate should be within 15 miles of the target zip code of 40209. This position involves hands-on work diagnosing and fixing problems focusing on the mechanical repair of equipment. Applicants must have component-level repair experience with desktops, laptops, and printers including HP, Dell, Lenovo, and Lexmark equipment. Work shift is Mon-Fri, 9:00-6:00 with on-call participation rotating once every 3 to 5 weeks.

  • This is a driving position which requires a DMV background check to be completed
  • Use of reliable, personal vehicle required - miles reimbursed according to CompuCom policyOverview:
    • Technician will travel to each client's location to provide service
    • Must maintain good customer focus meeting deadlines and service level agreements (SLAs)
    • Maintains, analyzes, troubleshoots, and repairs desktops, laptops, servers, and printers
    • Works under general supervisionRequired Qualifications:
      • 2+ years of experience running service calls to support desktops, laptops, and printers
      • Very strong customer service experience required
      • Ability to work weekends, staggered or late shifts possibly including evenings and/or weekends
      • Interpersonal skills needed to interact with a wide range of users and environmentsBasic Needs / Haves:
        • Reliable transportation and a valid driver's license required (driving position - reimbursed accordingly)
        • Ability to work from a bent, crouched, or kneeled position
        • Ability to work on a ladder or lift
        • Ability to lift up to 50 lbs.
        • Smartphone with tethering / hot spot capabilities (reimbursed within corporate guidelines)
        • Laptop and basic hand tools requiredPreferred:
          • CompTIA A+ certification
          • Networking skills
          • All experience with computer and network hardware a plus W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. ** eXcell --- Supports Equal Employment Opportunity** eXcell ---, a division of CompuCom-- Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .

Keywords: eXcell, Louisville , Field Service Technician, Professions , Louisville, Kentucky

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Kentucky jobs by following @recnetKY on Twitter!

Louisville RSS job feeds