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Desktop Support Technician

Company: Murtech
Location: Louisville
Posted on: January 16, 2022

Job Description:

Job Description Title: Desktop Support Technician Location: Louisville, KY 40225 Salary Range : $18.00/HR W2 Job Summary: Deskside support role doing hardware repair, troubleshooting of hardware and software images, IMAC tasks, no on-call. Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades, or replaces hardware and software systems. Supports and maintains user account information including rights, security, and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Network connection issues, track network connections back to network switches. Escalates problems and issues to a higher level of support if unable to resolve. Qualifications: 3 years plus supporting Desktops, Laptops and Printers 3 years plus with customer service experience Provides service in a professional and businesslike manner and communicates effectively with customers and associates. Interacts with customers, responding to routine technical questions or request for information. A certification is a plusby Jobble

Keywords: Murtech, Louisville , Desktop Support Technician, Professions , Louisville, Kentucky

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